[Build-common-hackers] Mystery shopping and customer satisfaction Job opening
jamesdouglas_interfacemyssinc at live.com
Fri May 14 09:11:20 UTC 2010
We are specialists in mystery shopping and customer satisfaction research - we do nothing else so we're highly experienced in what we do. We're customer service consultants who prefer to work with you to achieve your customer service objectives using mystery shopping and customer satisfaction research so the service we offer involves providing you with a whole lot more than just a set of data – our aim is to provide you with a complete customer service management solution.
The details and information points shoppers take note of typically include:
* number of employees in the store on entering
* how long it takes before the mystery shopper is greeted
* the name of the employee(s)
* whether or not the greeting is friendly, ideally according to objective measures
* the questions asked by the shopper to find a suitable product
* the types of products shown
* whether or how the employee attempted to close the sale
* whether the employee invited the shopper to come back to the store
* cleanliness of store and store associates
* speed of service
* compliance with company standards relating to service, store appearance, and grooming/presentation
And we turn the information over to the company executives and they would carry out their own duties in improving there services. Most companies employ our assistance when people give complains about their services, or when they feel there are needs for them to improve their customer service. your Identity would be kept confidential as the job states (secret shopper) you would be paid $200 for every duty you carry out, and bonus on your transportation allowance, and funds would be given to you if you have to dine as part of the duty Your job will be to evaluate and comment on customer service in a wide varietyof shops, stores, restaurant and services in your area.
The purpose of Mystery Shoppers is to help businesses increase sales and improve employee customer service awareness. We provide businesses with more information than other mystery shopping companies through the use of questionnaires and detailed narratives. These questionnaires provide businesses with an unbiased opinion of how they are perceived by the customer. We relieve the owner of this added responsibility. Business owners who are presently using our services are now getting a more realistic picture of how their customers perceive their company.
Mystery shopping was standard practice by the early 1940s as a way to measure employee integrity. Tools used for mystery shopping assessments range from simple questionnaires to complete audio and video recordings. Many mystery shopping companies are completely administered through the Internet, allowing potential mystery shoppers to use the Internet to register for participation, find mystery shopping jobs and receive payment.
The most common venues where mystery shopping is used are retail stores, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments and health clubs, as well as health care facilities and money transfer agencies such as Money grams and western union.
No commitment is made on this job, and you would have flexible hours as it suits you. If you are interested do send in these information:
Name In Full..................
Address(Not P.O Box)..........
So we can look at your distance from the locations which you have to put your service into, and your address would also be needed to send your FIRST ASSIGNMENT Payment..
* Basic pay is attractive plus commission and bonuses.
* Employment growth opportunities.
* $500 weekly pay
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