[Debian-NP-Commits] r95 - trunk/docs/report
Enrico Zini
debian-np-devel@lists.alioth.debian.org
Sun, 20 Jun 2004 18:46:52 -0600
Author: enrico
Date: Sun Jun 20 18:46:52 2004
New Revision: 95
Modified:
trunk/docs/report/03socialspec
Log:
Finished working on final personas
Modified: trunk/docs/report/03socialspec
==============================================================================
--- trunk/docs/report/03socialspec (original)
+++ trunk/docs/report/03socialspec Sun Jun 20 18:46:52 2004
@@ -1,8 +1,8 @@
-- Introduction to personas
-- List of all brainstormed personas
-- List of final personas
-- Other stuff we have
- (goals? tasks?)
+ + Introduction to personas
+ + List of all brainstormed personas
+ + List of final personas
+ - Other stuff we have
+ (goals? tasks?)
---------------------- Introduction to personas
@@ -478,31 +478,30 @@
(merges: Fig Leaf and Garden Dwarf Liberation Front)
- *
- Matilda
- Matilda works with young children; in her free time she works as a volunteer
- in the local Fair Trade commerce shop. They need to create and print some
- posters to put on the shop and keep track of the shop storage.
-
- Sergio Montanari
- Sergio Montanari is a volunteer for the Savena Neighborood Committee,
- trying to fight for quality of life where he lives. They work on issues
- like collecting signatures against the installation of a new cluster of
- cellphone bridge antennas, insuring funding for the local school,
- monotoring pollution, keeping an eye on the behaviour of their elected
- representatives.
-
- Sergio is very passionate about making his neighborood a better place,
- and even if he works full time at the building lines of Ducati Motors, he
- manages to squeeze some hours or some evenings to bring the committee on.
-
- Since most members of the Committee now have internet, they could use a
- mailing list for group communication like dispatching announcements and
- organizing actions. Once they can get a bit more comfortable with
- internet, they may look how to create some web pages about what they do
- and see what else can be useful to make their Committee and their actions
- work better.
-
+ * Ingrid Kristiansen
+ Ingrid is 40 years old, lives in Århus (DK) and works with young children in
+ a kindergarden; in her free time she works as a volunteer in the local Fair
+ Trade shop.
+
+ A fair trade shop is a mix between a shop and a cultural association, and
+ with time computers started to be used for a lot of things: keeping track of
+ the shop storage, crate and print posters to put on the shop, edit and post
+ an e-mail newsletter, keep track of volunteers and members.
+
+ Ingrid however doesn't want to bother too much with computers: she's more
+ interested in getting things done: talking with customers, keeping the
+ shelves in good conditions, review the books on offer, create cute
+ hand-written descriptions for the products are indeed more satisfying
+ activities than the sterile bookkeeping behind a computer screen.
+
+ Of course some things at the computer are essential and Ingrid knows it, so
+ she learnt how to perform some of the most important procedures, and wrote
+ herself small step-by-step guides for the less common ones.
+
+ She's thankful for how computer saved more than one headache, especially
+ with handling of the storage, but people, not computers, are the most
+ important part of her volunteer job in the shop.
+
(merges: Matilda, Sergio Montanari)
@@ -552,17 +551,82 @@
(merges: Sprout, Melissa)
- *
- (merges: Andrew Taylor, Andrew, Dave Schneider, Katarina Novakova)
-
- *
- (Pietro)
-
+ * Katarina Novakova
+
+ Katarina, 26 years old and graduated in Computer Science, lives in
+ Bratislava and is sponsored by a local foundation in Slovakia to work as a
+ technology consultant for a group of non profit organizations helping
+ disabled kids.
+
+ She maintains a number of Windows desktop computers connected to the net via
+ ADSL and dialup modems. Some of the most advanced organizations have a
+ small LAN which shares a printer and some disk space from a computer to the
+ others.
+
+ She also helps the organizations to develop the web pages and to find
+ relevant informations on the network. She's also helping the workers of the
+ organizations to solve their computer problems, teaching and troubleshooting
+ their MS Office, Outlook and Internet Explorer problems and needs.
+
+ Most of the non profits Katarina works with are however using the software
+ illegally, and have no money to buy the licenses they need. They also have
+ old machines they haven't the money they need to upgrade, and they start
+ receiving documents that can't be opened with the old versions of Windows
+ they use.
+
+ Katarina's thus interested in trying some Free Software, like installing
+ OpenOffice on Windows or switching to some Linux solution. She has attended
+ an event sponsored by Tactical Tech and she's committed to try migrating a
+ nonprofit or two and see what happens. She would like to prepare this new
+ tool she's migrating to so that the systems are going to function, the same
+ or better than they were functioning before.
+
+ However, she doesn't want to spend too much time in his work, nor she wants
+ her users to get into trouble, or trouble will get into her.
+
+ She also fears that she has to throw away all she and she has to re-learn
+ everything from the beginning.
+
+ Katarina has nobody on her circle of friends that she can contact in case of
+ need, and she's wondering how she'll be able to get support if something
+ breaks. She knows however many technical persons from around the Internet
+ after the Tactical Tech event.
+ (merges: Andrew Taylor, Andrew, Dave Schmeider, Katarina Novakova)
+ * Pietro Pizzardi
+ Pietro is an Italian free software developer who's been volunteering his
+ technical skills for some non-profit organizations and political groups.
+ He has taken the task of managing a housed server where to handle the
+ internet services for all these realities, and is the only one working on
+ it. He has a great experience with Linux, but can only spend so much time a
+ week working on their server and would like to find more people to help.
+
+ Everyone these days requires email services for all the volunteers and
+ staff, but have expressed many frustrations in the past because of spam and
+ viruses. Some groups have a lot of turn-over with volunteers coming and
+ working for a summer and then leaving to return to school, so Pietro
+ also experiences a lot of administrative overhead in user management.
+
+ Pietro is specifically concerned with security and the reliability of the
+ server he is taking care of. For lack of a tape drive or other backup
+ systems, there have not been any backups of the mail or the website yet,
+ except a mirror copy on the only hard drive the server has.
+
+ Pietro has Linux experience, but is overwhelmed by what the users are
+ demanding, and he's also frustrated because he sees as needed on the server
+ things that the users don't really understand as necessary.
+
+ He is looking for a community of people in similar situations to cooperate,
+ find help, and gain some time from work that others have done that he can
+ benefit from. Additionally, he would like to share his fixes and
+ improvements with others and generally feel as if he is part of a larger
+ community.
+
+ (Pietro, revisited to be more on the free software developer side)
----------------------