[Pkg-cups-devel] Bug#500011: cups: "/usr/lib/cups/filter/pstopdf failed"

[Alan Braslau]

Package: cups
Version: 1.3.8-11
Severity: normal


Printing PDF documents
either through acroread
or through okular
often stops after several pages
displaying the error message:
"/usr/lib/cups/filter/pstopdf failed"
on http://localhost:631/printers/

/var/log/cups/error_log shows
E [24/Sep/2008:11:14:20 +0200] PID 15255 (/usr/lib/cups/filter/pstopdf) stopped with status 1!
E [24/Sep/2008:11:14:49 +0200] [Job 4] Job stopped due to filter errors.

Tried output to a PostScript file
followed by
$ lp file.ps
with the same result.
(file.ps looks fine
with ghostview, etc.)

(I'm not sure why the filter pstopdf is called
in any case; the configured printer driver
is HP...Postscript.)

Thanks

-- System Information:
Debian Release: lenny/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.26
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser               3.110              add and remove users and groups
ii  bc                    1.06.94-3          The GNU bc arbitrary precision cal
ii  cups-common           1.3.8-11           Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0] 1.5.23             Debian configuration management sy
ii  ghostscript           8.62.dfsg.1-3.1    The GPL Ghostscript PostScript/PDF
ii  libavahi-compat-libdn 0.6.23-2           Avahi Apple Bonjour compatibility 
ii  libc6                 2.8+20080809-1     GNU C Library: Shared libraries
ii  libcups2              1.3.8-11           Common UNIX Printing System(tm) - 
ii  libcupsimage2         1.3.8-11           Common UNIX Printing System(tm) - 
ii  libdbus-1-3           1.2.1-3            simple interprocess messaging syst
ii  libgcc1               1:4.3.2-1          GCC support library
ii  libgnutls26           2.4.2-1            the GNU TLS library - runtime libr
ii  libijs-0.35           0.35-4             IJS raster image transport protoco
ii  libkrb53              1.6.dfsg.4~beta1-4 MIT Kerberos runtime libraries
ii  libldap-2.4-2         2.4.10-3           OpenLDAP libraries
ii  libpam0g              1.0.1-4            Pluggable Authentication Modules l
ii  libpaper1             1.1.23+nmu1        library for handling paper charact
ii  libpoppler3           0.8.7-1            PDF rendering library
ii  libslp1               1.2.1-7.4          OpenSLP libraries
ii  libstdc++6            4.3.2-1            The GNU Standard C++ Library v3
ii  lsb-base              3.2-20             Linux Standard Base 3.2 init scrip
ii  perl-modules          5.10.0-14          Core Perl modules
ii  poppler-utils [xpdf-u 0.8.7-1            PDF utilitites (based on libpopple
ii  procps                1:3.2.7-9          /proc file system utilities
ii  ssl-cert              1.0.22             simple debconf wrapper for OpenSSL
ii  zlib1g                1:1.2.3.3.dfsg-12  compression library - runtime

Versions of packages cups recommends:
ii  avahi-utils           0.6.23-2           Avahi browsing, publishing and dis
ii  cups-client           1.3.8-11           Common UNIX Printing System(tm) - 
ii  foomatic-filters      3.0.2-20080211-3.1 OpenPrinting printer support - fil
ii  gsfonts-x11           0.21               Make Ghostscript fonts available t
ii  smbclient             2:3.2.3-2          a LanManager-like simple client fo
ii  ttf-freefont          20080323-3         Freefont Serif, Sans and Mono True

Versions of packages cups suggests:
ii  cups-bsd                1.3.8-11         Common UNIX Printing System(tm) - 
pn  cups-driver-gutenprint  <none>           (no description available)
pn  cups-pdf                <none>           (no description available)
ii  foomatic-db             20080211-2+nmu1  OpenPrinting printer support - dat
ii  foomatic-db-engine      3.0.2-20080211-1 OpenPrinting printer support - pro
ii  hplip                   2.8.6.b-1        HP Linux Printing and Imaging Syst
pn  xpdf-korean | xpdf-japa <none>           (no description available)

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd