[Pkg-cups-devel] Bug#524850: cups: duplex printing stopped working

Didrik Pinte dpinte at itae.be
Mon Apr 20 10:55:11 UTC 2009


Package: cups
Version: 1.3.10-1
Severity: normal

Hi guys,

changing the ip of my printer, I had to reinstall it. It is a HP OfficeJet Pro
L7590 that did work fine. Reinstalling was done by removing the old printer
from cups and install a new printer from the HPIJS toolbox.

Since the reinstall, I cannot print in duplex anymore. When duplex printing is
activated, I got this error in cups error.log :

E [20/Apr/2009:12:34:25 +0200] PID 15424 (/usr/lib/cups/filter/foomatic-rip)
stopped with status 9!
E [20/Apr/2009:12:34:36 +0200] [Job 82] Job stopped due to filter errors.

I have activated foomatic debugging to see what happened and got the following
trying to print a mail from evolution (from /tmp/foomatic-rip.log):

---------------------------------------------------------------------------------
foomatic-rip version 4.0.0.203 running...
called with arguments: '82', 'did', 'evolution job #1', '1', 'PageSize=A4
Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Draft
Duplex=DuplexNoTumble job-uuid=urn:uuid:99a43d1c-b7fd-32db-5454-b8aabcc8c8a2'
Getting input from file 
Parsing PPD file ...
Added option Resolution
Added option PageSize
Added option Model
Added option PrintoutMode
Added option InputSlot
Added option Duplex
Added option Quality
Added option ImageableArea
Added option PaperDimension
Added option Font

Parameter Summary
-----------------

Spooler: cups
Printer: Officejet_Pro_L7500
Shell: /bin/bash
PPD file: /etc/cups/ppd/Officejet_Pro_L7500.ppd
ATTR file: 
Printer model: HP Officejet Pro l7500 hpijs, hpijs 3.9.2
Options:  PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1
PrintoutMode=Draft Duplex=DuplexNoTumble
job-uuid=urn:uuid:99a43d1c-b7fd-32db-5454-b8aabcc8c8a2
Job title: evolution job 1
File(s) to be printed:
<STDIN>

Ghostscript extra search path ('GS_LIB'): /usr/share/cups/fonts
Pondering option 'PageSize=A4'
Pondering option 'Quality=FromPrintoutMode'
Pondering option 'InputSlot=Default'
Pondering option 'number-up=1'
Unknown option number-up=1.
Pondering option 'PrintoutMode=Draft'
Pondering option 'Duplex=DuplexNoTumble'
Pondering option 'job-uuid=urn:uuid:99a43d1c-b7fd-32db-5454-b8aabcc8c8a2'
Unknown option job-uuid=urn:uuid:99a43d1c-b7fd-32db-5454-b8aabcc8c8a2.
Starting process "reset-file" (generation 1)
reset-file exited with status 0

================================================

File: <STDIN>

================================================

Filetype: PDF
Storing temporary files in /var/spool/cups/tmp
File contains 3 pages
Starting renderer with command: gs -dFirstPage=1  -q -dBATCH -dPARANOIDSAFER
-dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=595
-dDEVICEHEIGHTPOINTS=842 -sDeviceManufacturer="HEWLETT-PACKARD"
-sDeviceModel="Officejet Pro K5400" -dDuplex=true -dTumble=false -r300
-sIjsParams=Quality:Quality=4,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,Quality:SpeedMech=1,PS:MediaPosition=7
-dIjsUseOutputFD -sOutputFile=-   /var/spool/cups/tmp/foomatic-DJ5Jlf
Starting process "kid3" (generation 1)
Starting process "kid4" (generation 2)
Starting process "renderer" (generation 2)
JCL: ^[%-12345X at PJL
<job data>

GPL Ghostscript 8.64: Unrecoverable error, exit code 1
renderer exited with status 1
Possible error on renderer command line or PostScript error. Check options.Kid3
exit status: 3
-------------------------------------------------------------------------------------

Viewing the created PDF file (/var/spool/cups/tmp/foomtic-DJ5Jlf) using evince
works fine.

I am available for any more information on the problem if needed.

I going on trying to find what could be the problem. I found some information
that could be close to this :
- https://bugs.launchpad.net/ubuntu/+source/cups/+bug/345183
- there seem to be some pdftops updates recently in the Debian package but it
  did not solve the problem.

Thanks for any help,

Didrik



-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (990, 'unstable'), (500, 'stable'), (99, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.29-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser              3.110               add and remove users and groups
ii  bc                   1.06.94-3.1         The GNU bc arbitrary precision cal
ii  cups-common          1.3.10-1            Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0 1.5.26              Debian configuration management sy
ii  ghostscript          8.64~dfsg-1         The GPL Ghostscript PostScript/PDF
ii  libavahi-compat-libd 0.6.25-1            Avahi Apple Bonjour compatibility 
ii  libc6                2.9-7               GNU C Library: Shared libraries
ii  libcups2             1.3.10-1            Common UNIX Printing System(tm) - 
ii  libcupsimage2        1.3.10-1            Common UNIX Printing System(tm) - 
ii  libdbus-1-3          1.2.12-1            simple interprocess messaging syst
ii  libgcc1              1:4.3.3-8           GCC support library
ii  libgnutls26          2.6.5-1             the GNU TLS library - runtime libr
ii  libgssapi-krb5-2     1.6.dfsg.4~beta1-13 MIT Kerberos runtime libraries - k
ii  libijs-0.35          0.35-6              IJS raster image transport protoco
ii  libkrb5-3            1.6.dfsg.4~beta1-13 MIT Kerberos runtime libraries
ii  libldap-2.4-2        2.4.15-1.1          OpenLDAP libraries
ii  libpam0g             1.0.1-9             Pluggable Authentication Modules l
ii  libpaper1            1.1.23+nmu1         library for handling paper charact
ii  libpoppler4          0.10.6-1            PDF rendering library
ii  libslp1              1.2.1-7.5           OpenSLP libraries
ii  libstdc++6           4.3.3-8             The GNU Standard C++ Library v3
ii  lsb-base             3.2-22              Linux Standard Base 3.2 init scrip
ii  perl-modules         5.10.0-19           Core Perl modules
ii  poppler-utils [xpdf- 0.10.6-1            PDF utilitites (based on libpopple
ii  procps               1:3.2.7-11          /proc file system utilities
ii  ssl-cert             1.0.23              simple debconf wrapper for OpenSSL
ii  ttf-freefont         20090104-2          Freefont Serif, Sans and Mono True
ii  zlib1g               1:1.2.3.3.dfsg-13   compression library - runtime

Versions of packages cups recommends:
pn  avahi-utils               <none>         (no description available)
ii  cups-client               1.3.10-1       Common UNIX Printing System(tm) - 
ii  foomatic-filters          4.0-20090311-1 OpenPrinting printer support - fil
pn  smbclient                 <none>         (no description available)

Versions of packages cups suggests:
ii  cups-bsd                  1.3.10-1       Common UNIX Printing System(tm) - 
ii  cups-driver-gutenprint    5.2.3-2        printer drivers for CUPS
pn  cups-pdf                  <none>         (no description available)
ii  foomatic-db               20090301-2     OpenPrinting printer support - dat
ii  foomatic-db-engine        4.0-20090301-1 OpenPrinting printer support - pro
ii  hplip                     3.9.2-3        HP Linux Printing and Imaging Syst
pn  xpdf-korean | xpdf-japane <none>         (no description available)

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd





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