[Pkg-cups-devel] Bug#561990: cups: multipage jobs show as single page in web if.

IT Administrator it at allnations.ac.uk
Mon Dec 21 19:56:13 UTC 2009


Package: cups
Version: 1.4.2-6
Severity: important

For some printers (notably lexmark optra S 1255 and T 632)
We are seeing an extra page being reported, this is not printed and appears in the log at around 5-10 seconds from the original job.
ST1_MON 41 stutest [21/Dec/2009:18:55:30 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
ST1_MON 41 stutest [21/Dec/2009:18:55:30 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - -
ST1_MON 41 stutest [21/Dec/2009:18:55:35 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - - <- This line should not be here
BL1_MON 42 stutest [21/Dec/2009:18:55:40 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 43 stutest [21/Dec/2009:18:55:41 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 43 stutest [21/Dec/2009:18:55:41 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 43 stutest [21/Dec/2009:18:55:46 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - - <- This line should not be here
LB1_MON 44 stutest [21/Dec/2009:18:56:13 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
LB1_MON 44 stutest [21/Dec/2009:18:56:13 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - - <- (This one worked)
BL1_MON 45 stutest [21/Dec/2009:19:05:05 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 45 stutest [21/Dec/2009:19:05:05 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 45 stutest [21/Dec/2009:19:05:10 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - - <- This line should not be here

The effect this has is to mess up page accounting and gives a false value to pages shown via the web interface
▲ ID ▲          Name                            User            Size    Pages   State                                   Control
BL1_MON-45      Microsoft Word - Document1      stutest         23k     1       completed at Mon Dec 21 19:05:10 2009
LB1_MON-44      Microsoft Word - Document1      stutest         24k     2       completed at Mon Dec 21 18:56:18 2009
BL1_MON-43      Microsoft Word - Document1      stutest         22k     1       completed at Mon Dec 21 18:55:46 2009
BL1_MON-42      Microsoft Word - Document1      stutest         23k     1       completed at Mon Dec 21 18:55:40 2009
ST1_MON-41      Microsoft Word - Document1      stutest         24k     1       completed at Mon Dec 21 18:55:35 2009

This problem seems to be printer specific, but has only occured since Version 1.4.2-4 and has been fine with previous versions.
We have found that deleting those printers effected and adding them again results in 1 or 2 error free multipage prints, but soon after this the incorrect behaviour is resumed.


-- System Information:
Debian Release: 5.0
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'stable')
Architecture: i386 (i686)

Kernel: Linux 2.6.28
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser                3.110             add and remove users and groups
ii  bc                     1.06.94-3         The GNU bc arbitrary precision cal
ii  cups-client            1.4.2-6           Common UNIX Printing System(tm) - 
ii  cups-common            1.4.2-1           Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]  1.5.24            Debian configuration management sy
ii  ghostscript            8.70~dfsg-2       The GPL Ghostscript PostScript/PDF
ii  libavahi-client3       0.6.23-2          Avahi client library
ii  libavahi-common3       0.6.23-2          Avahi common library
ii  libc6                  2.9-23            GNU C Library: Shared libraries
ii  libcups2               1.4.1-5           Common UNIX Printing System(tm) - 
ii  libcupscgi1            1.4.2-6           Common UNIX Printing System(tm) - 
ii  libcupsdriver1         1.4.1-5           Common UNIX Printing System(tm) - 
ii  libcupsimage2          1.4.1-5           Common UNIX Printing System(tm) - 
ii  libcupsmime1           1.4.1-5           Common UNIX Printing System(tm) - 
ii  libcupsppdc1           1.4.1-5           Common UNIX Printing System(tm) - 
ii  libdbus-1-3            1.2.1-4           simple interprocess messaging syst
ii  libgcc1                1:4.3.2-1         GCC support library
ii  libgnutls26            2.8.3-3           the GNU TLS library - runtime libr
ii  libgssapi-krb5-2       1.7dfsg~beta3-1   MIT Kerberos runtime libraries - k
ii  libijs-0.35            0.35-6            IJS raster image transport protoco
ii  libkrb5-3              1.7dfsg~beta3-1   MIT Kerberos runtime libraries
ii  libldap-2.4-2          2.4.11-1          OpenLDAP libraries
ii  libpam0g               1.1.0-4           Pluggable Authentication Modules l
ii  libpaper1              1.1.23+nmu1       library for handling paper charact
ii  libpoppler5            0.12.2-2          PDF rendering library
ii  libslp1                1.2.1-7.5         OpenSLP libraries
ii  libstdc++6             4.3.2-1           The GNU Standard C++ Library v3
ii  libusb-0.1-4           2:0.1.12-13       userspace USB programming library
ii  lsb-base               3.2-20            Linux Standard Base 3.2 init scrip
ii  perl-modules           5.10.1-8          Core Perl modules
ii  poppler-utils          0.12.2-2          PDF utilitites (based on libpopple
ii  procps                 1:3.2.7-9         /proc file system utilities
ii  ssl-cert               1.0.23            simple debconf wrapper for OpenSSL
ii  ttf-freefont           20090104-4        Freefont Serif, Sans and Mono True
ii  zlib1g                 1:1.2.3.3.dfsg-12 compression library - runtime

Versions of packages cups recommends:
ii  cups-driver-gutenprint    5.2.4-1        printer drivers for CUPS
ii  foomatic-filters          4.0-20090509-1 OpenPrinting printer support - fil
ii  ghostscript-cups          8.70~dfsg-2    The GPL Ghostscript PostScript/PDF

Versions of packages cups suggests:
ii  cups-bsd                  1.4.2-6        Common UNIX Printing System(tm) - 
ii  cups-pdf                  2.5.0-12       PDF printer for CUPS
ii  cups-ppdc                 1.4.2-1        Common UNIX Printing System(tm) - 
ii  foomatic-db               20090616-1     OpenPrinting printer support - dat
ii  foomatic-db-engine        4.0-20090509-2 OpenPrinting printer support - pro
ii  hplip                     3.9.10-4       HP Linux Printing and Imaging Syst
ii  smbclient                 2:3.4.3-2      command-line SMB/CIFS clients for 
ii  udev                      0.125-7        /dev/ and hotplug management daemo
ii  xpdf-chinese-simplified   20040727-1     Portable Document Format (PDF) sui
ii  xpdf-chinese-traditional  1:20040727-1   Portable Document Format (PDF) sui
ii  xpdf-japanese             1:20040727-1   Portable Document Format (PDF) sui
ii  xpdf-korean               1:20040727-1   Portable Document Format (PDF) sui

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd





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