[Pkg-cups-devel] Bug#561990: cups: multipage jobs show as single page in web if.
IT Administrator
it at allnations.ac.uk
Mon Dec 21 19:56:13 UTC 2009
Package: cups
Version: 1.4.2-6
Severity: important
For some printers (notably lexmark optra S 1255 and T 632)
We are seeing an extra page being reported, this is not printed and appears in the log at around 5-10 seconds from the original job.
ST1_MON 41 stutest [21/Dec/2009:18:55:30 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
ST1_MON 41 stutest [21/Dec/2009:18:55:30 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - -
ST1_MON 41 stutest [21/Dec/2009:18:55:35 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - - <- This line should not be here
BL1_MON 42 stutest [21/Dec/2009:18:55:40 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 43 stutest [21/Dec/2009:18:55:41 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 43 stutest [21/Dec/2009:18:55:41 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 43 stutest [21/Dec/2009:18:55:46 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - - <- This line should not be here
LB1_MON 44 stutest [21/Dec/2009:18:56:13 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
LB1_MON 44 stutest [21/Dec/2009:18:56:13 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - - <- (This one worked)
BL1_MON 45 stutest [21/Dec/2009:19:05:05 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 45 stutest [21/Dec/2009:19:05:05 +0000] 2 1 - 192.168.199.16 Microsoft Word - Document1 - -
BL1_MON 45 stutest [21/Dec/2009:19:05:10 +0000] 1 1 - 192.168.199.16 Microsoft Word - Document1 - - <- This line should not be here
The effect this has is to mess up page accounting and gives a false value to pages shown via the web interface
▲ ID ▲ Name User Size Pages State Control
BL1_MON-45 Microsoft Word - Document1 stutest 23k 1 completed at Mon Dec 21 19:05:10 2009
LB1_MON-44 Microsoft Word - Document1 stutest 24k 2 completed at Mon Dec 21 18:56:18 2009
BL1_MON-43 Microsoft Word - Document1 stutest 22k 1 completed at Mon Dec 21 18:55:46 2009
BL1_MON-42 Microsoft Word - Document1 stutest 23k 1 completed at Mon Dec 21 18:55:40 2009
ST1_MON-41 Microsoft Word - Document1 stutest 24k 1 completed at Mon Dec 21 18:55:35 2009
This problem seems to be printer specific, but has only occured since Version 1.4.2-4 and has been fine with previous versions.
We have found that deleting those printers effected and adding them again results in 1 or 2 error free multipage prints, but soon after this the incorrect behaviour is resumed.
-- System Information:
Debian Release: 5.0
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'stable')
Architecture: i386 (i686)
Kernel: Linux 2.6.28
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages cups depends on:
ii adduser 3.110 add and remove users and groups
ii bc 1.06.94-3 The GNU bc arbitrary precision cal
ii cups-client 1.4.2-6 Common UNIX Printing System(tm) -
ii cups-common 1.4.2-1 Common UNIX Printing System(tm) -
ii debconf [debconf-2.0] 1.5.24 Debian configuration management sy
ii ghostscript 8.70~dfsg-2 The GPL Ghostscript PostScript/PDF
ii libavahi-client3 0.6.23-2 Avahi client library
ii libavahi-common3 0.6.23-2 Avahi common library
ii libc6 2.9-23 GNU C Library: Shared libraries
ii libcups2 1.4.1-5 Common UNIX Printing System(tm) -
ii libcupscgi1 1.4.2-6 Common UNIX Printing System(tm) -
ii libcupsdriver1 1.4.1-5 Common UNIX Printing System(tm) -
ii libcupsimage2 1.4.1-5 Common UNIX Printing System(tm) -
ii libcupsmime1 1.4.1-5 Common UNIX Printing System(tm) -
ii libcupsppdc1 1.4.1-5 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.1-4 simple interprocess messaging syst
ii libgcc1 1:4.3.2-1 GCC support library
ii libgnutls26 2.8.3-3 the GNU TLS library - runtime libr
ii libgssapi-krb5-2 1.7dfsg~beta3-1 MIT Kerberos runtime libraries - k
ii libijs-0.35 0.35-6 IJS raster image transport protoco
ii libkrb5-3 1.7dfsg~beta3-1 MIT Kerberos runtime libraries
ii libldap-2.4-2 2.4.11-1 OpenLDAP libraries
ii libpam0g 1.1.0-4 Pluggable Authentication Modules l
ii libpaper1 1.1.23+nmu1 library for handling paper charact
ii libpoppler5 0.12.2-2 PDF rendering library
ii libslp1 1.2.1-7.5 OpenSLP libraries
ii libstdc++6 4.3.2-1 The GNU Standard C++ Library v3
ii libusb-0.1-4 2:0.1.12-13 userspace USB programming library
ii lsb-base 3.2-20 Linux Standard Base 3.2 init scrip
ii perl-modules 5.10.1-8 Core Perl modules
ii poppler-utils 0.12.2-2 PDF utilitites (based on libpopple
ii procps 1:3.2.7-9 /proc file system utilities
ii ssl-cert 1.0.23 simple debconf wrapper for OpenSSL
ii ttf-freefont 20090104-4 Freefont Serif, Sans and Mono True
ii zlib1g 1:1.2.3.3.dfsg-12 compression library - runtime
Versions of packages cups recommends:
ii cups-driver-gutenprint 5.2.4-1 printer drivers for CUPS
ii foomatic-filters 4.0-20090509-1 OpenPrinting printer support - fil
ii ghostscript-cups 8.70~dfsg-2 The GPL Ghostscript PostScript/PDF
Versions of packages cups suggests:
ii cups-bsd 1.4.2-6 Common UNIX Printing System(tm) -
ii cups-pdf 2.5.0-12 PDF printer for CUPS
ii cups-ppdc 1.4.2-1 Common UNIX Printing System(tm) -
ii foomatic-db 20090616-1 OpenPrinting printer support - dat
ii foomatic-db-engine 4.0-20090509-2 OpenPrinting printer support - pro
ii hplip 3.9.10-4 HP Linux Printing and Imaging Syst
ii smbclient 2:3.4.3-2 command-line SMB/CIFS clients for
ii udev 0.125-7 /dev/ and hotplug management daemo
ii xpdf-chinese-simplified 20040727-1 Portable Document Format (PDF) sui
ii xpdf-chinese-traditional 1:20040727-1 Portable Document Format (PDF) sui
ii xpdf-japanese 1:20040727-1 Portable Document Format (PDF) sui
ii xpdf-korean 1:20040727-1 Portable Document Format (PDF) sui
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd
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