[Pkg-cups-devel] Bug#510857: cupsys: cups print jobs hang since upgrade to Etch

Mon Jan 5 13:27:57 UTC 2009

Package: cupsys
Version: 1.2.7-4etch6
Severity: grave
Justification: renders package unusable

The bug seems related to several other "upgrade-ones "in the DB
- I try to provide more detail:
my bug may seem similiar to #480178, but reinstalling the printer does
not solve the problem.

My printer is a HP LaserJet 2200dn configured as a network printer
like this (/etc/cups/printers.conf):
------------
# Printer configuration file for CUPS v1.2.7
# Written by cupsd on 2009-01-05 12:58
<Printer lj2200>
Info HP LaserJet mit Duplexeinheit
Location Stadlau
DeviceURI ipp://lj
State Idle
StateTime 1231156647
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>
------------
ping to the printer works, as does the web interface to CUPS on localhost:631
(/etc/hosts) contains:
------------
10.0.0.200              lj2200.faltl.com        lj
------------
The driver selected in CUPS configuration for the printer is
"HP LaserJet - CUPS+Gutenprint v5.0.0 (en)"

Since the upgrade to Etch, it is no longer possible to print with
CUPS. The print jobs get queued, but hang in the queue indefinitely
according to 'lpq'. At the same time it is possible to print from
OpenOffice to the same printer from the same machine. This may be
due to the existence of /usr/sbin/hpiod and /usr/sbin/hpssd, that
seem new to me since Etch (there are no man pages to these daemons
- another bug imo).
It is possible to remove the hanging jobs with 'lprm'.

To track down the problem I looked into the Cups error log
(http://localhost.localdomain:631/admin/log/error_log) containing:
---------------
 [05/Jan/2009:12:04:55 +0100] [Job 12] /undefined in ÎÝ¸
 E [05/Jan/2009:12:04:55 +0100] PID 2510
 (/usr/lib/cups/filter/pstoraster) stopped with status 1!
 E [05/Jan/2009:12:31:25 +0100] Restart-Job: Unauthorized
 E [05/Jan/2009:12:31:42 +0100] [Job 12] /undefined in ÎÝ¸
 E [05/Jan/2009:12:31:42 +0100] PID 3101
 (/usr/lib/cups/filter/pstoraster) stopped with status 1!
 E [05/Jan/2009:12:35:16 +0100] CUPS-Reject-Jobs: Unauthorized
 E [05/Jan/2009:12:35:16 +0100] CUPS-Reject-Jobs: Unauthorized
 E [05/Jan/2009:12:35:43 +0100] Pause-Printer: Unauthorized
 E [05/Jan/2009:12:38:17 +0100] CUPS-Delete-Printer: Unauthorized
 E [05/Jan/2009:12:40:41 +0100] CUPS-Delete-Printer: Unauthorized
 E [05/Jan/2009:12:57:27 +0100] CUPS-Add-Modify-Printer: Unauthorized
 E [05/Jan/2009:12:58:36 +0100] CUPS-Add-Modify-Printer: Unauthorized
 E [05/Jan/2009:12:59:30 +0100] [Job 16] pdftops-options: -cfg
 /etc/cups/pdftops.conf
 E [05/Jan/2009:12:59:30 +0100] [Job 16] /undefined in ÎÝ¸
 E [05/Jan/2009:12:59:30 +0100] PID 3673
 (/usr/lib/cups/filter/pstoraster) stopped with status 1!
--------------
The "Job 12" is from before reinstalling the printer, "Job 16"
after deleting and reinstalling.
There is no file '/etc/cups/pdftops.conf' on my machine, at least
not since Etch.

As I assume the problem is coupled with the advent of hplip:
-------------
ajf8:/etc/cups# dpkg -l hplip
....
ii  hplip          1.6.10-3etch1  HP Linux Printing and Imaging System (HPLIP)
-------------
Personal Comment: printing worked perfectly for me before Etch.
I never asked for a hplip-system, so what point is there in having
two printing daemons that eventually just clash?

-- System Information:
Debian Release: 4.0
  APT prefers stable
  APT policy: (500, 'stable'), (1, 'stable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.24.4-ajf
Locale: LANG=de_AT.UTF-8, LC_CTYPE=de_AT.UTF-8 (charmap=UTF-8)

Versions of packages cupsys depends on:
ii  adduser             3.102                Add and remove users and groups
ii  cupsys-common       1.2.7-4etch6         Common UNIX Printing System(tm) - 
ii  debconf [debconf-2. 1.5.11etch2          Debian configuration management sy
ii  gs-esp              8.15.3.dfsg.1-1etch1 The Ghostscript PostScript interpr
ii  libc6               2.3.6.ds1-13etch8    GNU C Library: Shared libraries
ii  libcupsimage2       1.2.7-4etch6         Common UNIX Printing System(tm) - 
ii  libcupsys2          1.2.7-4etch6         Common UNIX Printing System(tm) - 
ii  libdbus-1-3         1.0.2-1+etch2        simple interprocess messaging syst
ii  libgnutls13         1.4.4-3+etch1        the GNU TLS library - runtime libr
ii  libldap2            2.1.30-13.3          OpenLDAP libraries
ii  libpam0g            0.79-5               Pluggable Authentication Modules l
ii  libpaper1           1.1.21               Library for handling paper charact
ii  libslp1             1.2.1-6.2            OpenSLP libraries
ii  lsb-base            3.1-23.2etch1        Linux Standard Base 3.1 init scrip
ii  patch               2.5.9-4              Apply a diff file to an original
ii  perl-modules        5.8.8-7etch6         Core Perl modules
ii  poppler-utils [xpdf 0.4.5-5.1etch3       PDF utilitites (based on libpopple
ii  procps              1:3.2.7-3            /proc file system utilities
ii  zlib1g              1:1.2.3-13           compression library - runtime

Versions of packages cupsys recommends:
ii  cupsys-client         1.2.7-4etch6       Common UNIX Printing System(tm) - 
ii  foomatic-filters      3.0.2-20061031-1.2 linuxprinting.org printer support 
pn  smbclient             <none>             (no description available)

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, socket, usb