[Pkg-cups-devel] Bug#559864: some pdf are not printed even though cups believes they have been printed

Raphael Hertzog hertzog at debian.org
Mon Jan 25 09:34:14 UTC 2010


severity 559864 serious
thanks

This might be overinflating the severity but I have no idea how many
users/cases are affected by this problem, and being unable to print half
of the PDF is a serious issue for any user... 

On Mon, 07 Dec 2009, Raphael Hertzog wrote:
> Hello,
> 
> On Mon, 07 Dec 2009, Raphaël Hertzog wrote:
> > Trying to print some PDF (a sample is attached) leads to my printer
> > receiving data (LED blinking) but it's interrupted in the middle and
> > nothing is printed. The Cups web interface however believes that the
> > print has been successfull, I see in "Completed jobs":
> > completed at Mon Dec 7 11:45:26 2009 
> 
> After a bit more investigation, I have discovered that the document is
> dropped by the printer itself because it believes that the postscript is
> invalid. I can reconfigure my printer to print the postscript errors
> and I got this:
> 
> ERROR: undefined
> OFFENDING COMMAND: 0a
> STACK: false , --mark-- ,

What component converts the PDF to postscript before sending it to the
printer when I send a PDF to cups ?

Because that one deserves a serious bug obviously. I can print my PDF if I
convert them to postscript (or print them to a file in postscript format)
but printing a PDF directly leads to the reported problem.

I have given all the required information in my 2 mails and I'm ready to
provide supplementary information, so I would appreciate some action at
least to guide me to the proper upstream channel where this needs to be
reported (is this hplip-cups or cups directly or some other ps2pdf
converter tool?).

Cheers,
-- 
Raphaël Hertzog





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