[Pkg-cups-devel] Bug#601876: PDF printing does not work

Nicolas DEGAND nicolas at degand.net
Sat Oct 30 14:22:21 UTC 2010


Package: cups
Version: 1.4.4-6
Severity: important

Hi,

I just installed a new network printer (an HP OfficeJet 6500). It works for any kind of files, but PDF.

I tried to print from GIMP and Okular. I tried PDF from various sources. The print is dropped seemingly without reaching the printer (it does not blink).

I get the following error message in CUPS error.log :

- For okular 
E [30/Oct/2010:16:08:32 +0200] Returning IPP client-error-bad-request for Create-Job (ipp://localhost:631/printers/Officejet_6500_E709a) from localhost 
- For GIMP
E [30/Oct/2010:16:14:46 +0200] Returning IPP client-error-bad-request for Print-Job (ipp://localhost:631/printers/Officejet_6500_E709a) from localhost

-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-5-amd64 (SMP w/8 CPU cores)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser                3.112+nmu1        add and remove users and groups
ii  bc                     1.06.95-2         The GNU bc arbitrary precision cal
ii  cups-client            1.4.4-6           Common UNIX Printing System(tm) - 
ii  cups-common            1.4.4-6           Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]  1.5.36            Debian configuration management sy
ii  ghostscript            8.71~dfsg2-6      The GPL Ghostscript PostScript/PDF
ii  libavahi-client3       0.6.27-2          Avahi client library
ii  libavahi-common3       0.6.27-2          Avahi common library
ii  libc6                  2.11.2-6+squeeze1 Embedded GNU C Library: Shared lib
ii  libcups2               1.4.4-6           Common UNIX Printing System(tm) - 
ii  libcupscgi1            1.4.4-6           Common UNIX Printing System(tm) - 
ii  libcupsdriver1         1.4.4-6           Common UNIX Printing System(tm) - 
ii  libcupsimage2          1.4.4-6           Common UNIX Printing System(tm) - 
ii  libcupsmime1           1.4.4-6           Common UNIX Printing System(tm) - 
ii  libcupsppdc1           1.4.4-6           Common UNIX Printing System(tm) - 
ii  libdbus-1-3            1.2.24-3          simple interprocess messaging syst
ii  libgcc1                1:4.4.5-5         GCC support library
ii  libgnutls26            2.8.6-1           the GNU TLS library - runtime libr
ii  libgssapi-krb5-2       1.8.3+dfsg-2      MIT Kerberos runtime libraries - k
ii  libijs-0.35            0.35-7            IJS raster image transport protoco
ii  libkrb5-3              1.8.3+dfsg-2      MIT Kerberos runtime libraries
ii  libldap-2.4-2          2.4.23-6          OpenLDAP libraries
ii  libpam0g               1.1.1-6.1         Pluggable Authentication Modules l
ii  libpaper1              1.1.24            library for handling paper charact
ii  libpoppler5            0.12.4-1.2        PDF rendering library
ii  libslp1                1.2.1-7.8         OpenSLP libraries
ii  libstdc++6             4.4.5-5           The GNU Standard C++ Library v3
ii  libusb-0.1-4           2:0.1.12-16       userspace USB programming library
ii  lsb-base               3.2-26            Linux Standard Base 3.2 init scrip
ii  poppler-utils          0.12.4-1.2        PDF utilitites (based on libpopple
ii  procps                 1:3.2.8-9         /proc file system utilities
ii  ssl-cert               1.0.27            simple debconf wrapper for OpenSSL
ii  ttf-freefont           20090104-7        Freefont Serif, Sans and Mono True
ii  zlib1g                 1:1.2.3.4.dfsg-3  compression library - runtime

Versions of packages cups recommends:
ii  cups-driver-gutenprint      5.2.6-1      printer drivers for CUPS
ii  foomatic-filters            4.0.5-4      OpenPrinting printer support - fil
ii  ghostscript-cups            8.71~dfsg2-6 The GPL Ghostscript PostScript/PDF

Versions of packages cups suggests:
ii  cups-bsd                      1.4.4-6    Common UNIX Printing System(tm) - 
ii  cups-pdf                      2.5.0-16   PDF printer for CUPS
ii  cups-ppdc                     1.4.4-6    Common UNIX Printing System(tm) - 
ii  foomatic-db                   20100804-1 OpenPrinting printer support - dat
ii  hplip                         3.10.6-1   HP Linux Printing and Imaging Syst
pn  smbclient                     <none>     (no description available)
ii  udev                          164-1      /dev/ and hotplug management daemo
pn  xpdf-korean | xpdf-japanese | <none>     (no description available)

-- Configuration Files:
/etc/cups/cupsd.conf changed:
LogLevel warn
MaxLogSize 0
SystemGroup lpadmin
Listen localhost:631
Listen /var/run/cups/cups.sock
Browsing On
BrowseOrder allow,deny
BrowseAllow all
BrowseLocalProtocols CUPS dnssd
DefaultAuthType Basic
<Location />
  Order allow,deny
</Location>
<Location /admin>
  Order allow,deny
</Location>
<Location /admin/conf>
  AuthType Default
  Require user @SYSTEM
  Order allow,deny
</Location>
<Policy default>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>
<Policy authenticated>
  <Limit Create-Job Print-Job Print-URI>
  AuthType Default
  Order deny,allow
</Limit>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
AuthType Default
Require user @OWNER @SYSTEM
Order deny,allow
  </Limit>
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
  AuthType Default
  Require user @SYSTEM
  Order deny,allow
    </Limit>
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
      </Limit>
  <Limit Cancel-Job CUPS-Authenticate-Job>
      AuthType Default
      Require user @OWNER @SYSTEM
      Order deny,allow
        </Limit>
  <Limit All>
        Order deny,allow
          </Limit>
</Policy>
RIPCache 1532267k


-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd





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