[Pkg-cups-devel] Bug#658579: cups: parallel device gets stuck at 100% CPU with Xerox Phaser 3121
Shai Berger
shai at platonix.com
Sat Feb 4 10:50:27 UTC 2012
Package: cups
Version: 1.5.0-16
Severity: normal
Dear Maintainer,
First of all, I would like to apologize if this is not the right
package; I think it is, but I'm really not sure. Maybe something
in the kernel.
In the last 2-3 days, it seems every operation that tries to access
my Xerox Phaser 3121 printer, which is connected through the parallel
port, gets stuck and never completes; I get a process on the host
that looks like this in "ps axuww":
lp 9324 99.9 0.0 5732 1104 ? R 07:57 268:48 parallel:/dev/lp0 1547 sigal Cooks 1 TonerDensity=3 Duplex=None number-up=2 number-up-layout=btlr PageSize=A4 Resolution=300dpi InputSlot=Auto EconoMode=0 noJamRecovery Altitude=LOW MediaType=OFF PowerSave=5 job-uuid=urn:uuid:d8331db0-edd9-3d65-72d5-81b8567a00e8 job-originating-host-name=localhost time-at-creation=1328334501 time-at-processing=1328335027
The only way I found to solve this is to "lprm" the print jobs, bring
down the cups service, and "sudo kill -9" the process. If I just bring
down cups, the process stays up (also does not respond to SIGTERM); if
I just kill the process, cups respawns it; if I just bring down cups
and the process (leaving jobs in the queue), cups restarts it as soon
as it is brought back up.
Some of the time -- can't be sure -- I've gotten error messages printed
by the printer, complaining about a timeout.
Until yesterday, I was using the older, Samsung ML-1710 driver from
Foomatic/gdi; I switched to Splix with the actual Xerox model, but
it made no difference.
Another printer, connected via USB, continues to function normally.
Thanks for all your good work,
Shai.
-- System Information:
Debian Release: wheezy/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'testing'), (1, 'experimental')
Architecture: i386 (i686)
Kernel: Linux 3.2.0-1-686-pae (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages cups depends on:
ii adduser 3.113+nmu1
ii bc 1.06.95-2
ii cups-client 1.5.0-16
ii cups-common 1.5.0-16
ii cups-filters 1.0~b1-3
ii cups-ppdc 1.5.0-16
ii debconf [debconf-2.0] 1.5.41
ii ghostscript 9.04~dfsg-3
ii libavahi-client3 0.6.30-6
ii libavahi-common3 0.6.30-6
ii libc6 2.13-26
ii libcups2 1.5.0-16
ii libcupscgi1 1.5.0-16
ii libcupsimage2 1.5.0-16
ii libcupsmime1 1.5.0-16
ii libcupsppdc1 1.5.0-16
ii libdbus-1-3 1.4.16-1
ii libgcc1 1:4.6.2-12
ii libgnutls26 2.12.16-1
ii libgssapi-krb5-2 1.10+dfsg~beta1-2
ii libkrb5-3 1.10+dfsg~beta1-2
ii libldap-2.4-2 2.4.28-1.1
ii libpam0g 1.1.3-7
ii libpaper1 1.1.24+nmu1
ii libslp1 1.2.1-8
ii libstdc++6 4.6.2-12
ii libusb-1.0-0 2:1.0.9~rc3-3
ii lsb-base 3.2-28.1
ii poppler-utils 0.16.7-2+b1
ii procps 1:3.3.2-3
ii ssl-cert 1.0.28
Versions of packages cups recommends:
ii avahi-daemon 0.6.30-6
ii colord 0.1.16-2
ii cups-driver-gutenprint 5.2.7-4
ii foomatic-filters 4.0.9-1
ii ghostscript-cups 9.04~dfsg-3
ii printer-driver-gutenprint [cups-driver-gutenprint] 5.2.7-4
Versions of packages cups suggests:
ii cups-bsd 1.5.0-16
ii cups-pdf <none>
ii foomatic-db 20111206-1
ii hplip 3.11.12-2
ii smbclient 2:3.6.3-1
ii udev 175-3
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd
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