[Pkg-cups-devel] Bug#702673: PostScript drivers won't work for HP LaserJet 1200

[Brian Potkin]

reassign 702673 cups
thanks


Hello, Stefan. Thank you for the error log.

> At least now I know that the PPDs don't seem to be the problem…
> 
> As suggested on #debian-printing I enabled LogLevel debug (I attach the
> log file) and tried again. This time, the LED blinked for 6min 30sec,
> then I got two pages: one was empty, the other one contained this:
> 
> ERROR:
> timeout
> OFFENDING COMMAND:
> timeout
> STACK:
> -mark-
> -mark-
> -mark-

Which is slightly different from what was in your first mail. I do not
know whether that is significant.

> After that, the green LED stopped blinking ('idle'), but CUPS still
> tells me that the status of the printer is:
> Busy - "Waiting for printer to become available."

[....]

> I [16/Mar/2013:00:25:34 +0100] [Job 181] Started filter /usr/lib/cups/filter/bannertopdf (PID 4323)
> I [16/Mar/2013:00:25:34 +0100] [Job 181] Started filter /usr/lib/cups/filter/pdftopdf (PID 4324)
> I [16/Mar/2013:00:25:34 +0100] [Job 181] Started filter /usr/lib/cups/filter/pdftops (PID 4325)
> I [16/Mar/2013:00:25:34 +0100] [Job 181] Started backend /usr/lib/cups/backend/usb (PID 4326)

[....]

> D [16/Mar/2013:00:25:34 +0100] [Job 181] Printing on printer with URI: usb://HP/LaserJet%201200?serial=00CNBF671144
> D [16/Mar/2013:00:25:34 +0100] [Job 181] libusb_get_device_list=9
> D [16/Mar/2013:00:25:34 +0100] [Job 181] STATE: +connecting-to-device

[....]

> D [16/Mar/2013:00:25:34 +0100] PID 4323 (/usr/lib/cups/filter/bannertopdf) exited with no errors.

[....]

> D [16/Mar/2013:00:25:34 +0100] PID 4324 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
> D [16/Mar/2013:00:25:34 +0100] [Job 181] Using image rendering resolution 600 dpi
> D [16/Mar/2013:00:25:34 +0100] [Job 181] Started filter gs (PID 4328)
> D [16/Mar/2013:00:25:34 +0100] [Job 181] Started filter pstops (PID 4329)

cups-filters appears to be doing its job correctly.

[....]

> D [16/Mar/2013:00:25:39 +0100] [Job 181] Failed to set alternate interface 1 for 03f0:0317: Timer expired
> D [16/Mar/2013:00:25:39 +0100] [Job 181] STATE: -connecting-to-device

[....]

> I [16/Mar/2013:00:25:44 +0100] [Job 181] Waiting for printer to become available.

[....]

These three lines are repeated at intervals until the end of the log. The
"Failed to set alternate interface . . ." message comes from cups via
Debian's usb-backend-further-enhancements.patch. It would seem that cups
has a problem communicating with the printer via the usb backend. Some
history of the patch is at

   http://www.cups.org/str.php?L3965

Printing using the usb backend has changed since Squeeze was released. My
knowledge of things USB is sparse but it might be the suggestions made in bug
#697970 could help.

Is this type of log the normal one you get when printing any file or
does it only occur when printing a test page?