[Evolution] Bug#384109: evolution: sometimes loses mail when receiving from local mbox

Csillag Kristof fenwick at freemail.hu
Mon Aug 21 22:13:05 UTC 2006

Package: evolution
Version: 2.6.3-1
Severity: important

This is something that have occured several times now.
For the first few times, I thought that I must be mistaken,
but now I am sure:

When I press the send/receive button in Evolution, the messages
fetched from the local /var/mail/<username> mbox file sometimes
disappear altogether.

I am not sure how to reproduce this, but i am pretty sure it
DOES happen.

I usually have a terminal running "watch from", so I can see the mails
waiting in my mbox. When I press the receive button in evolution,
it takes the mails, and begins to sort them out. (I have a long list
of rules, so it takes a while to do so.)

But sometimes, maybe once or twice in a month, when I press the button,
the messages just disappear from the mbox, but they are not delivered.

I am sure they disappear, because I can track it the "watch from" 
terminal. I am sure they are not delivered, because the status/progress 
window does not come up. (And (of course) the mails end up missing.)

Last time I have looked up some of the mail addresses (I remembered
seeing in the "watch from" terminal) in the exim log; it's clear that
they got delivered into my system mailbox. But it's also clear that
evolution does not have them. (I grepped through not just my inbox, but
my whole evolution dir, and the mail is definitly not there.)

   * * *

What the hell is happening? How can I help you debugging this?
(If this goes on, I will have to stop using evolution, because
I can not afford losing potentially important mail.)

Best wishes:

	Kristof Csillag

-- System Information:
Debian Release: testing/unstable
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'stable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.17
Locale: LANG=hu_HU, LC_CTYPE=hu_HU (charmap=ISO-8859-2)

Versions of packages evolution depends on:
ii  dbus                       0.62-4        simple interprocess
messaging syst
ii  evolution-common           2.6.3-1       architecture independent
files for
ii  evolution-data-server      1.6.3-1       evolution database backend
ii  gconf2                     2.14.0-4      GNOME configuration
database syste
ii  gnome-icon-theme           2.14.2-2      GNOME Desktop icon theme
ii  gtkhtml3.8                 3.10.3-1      HTML rendering/editing
library - b
ii  libart-2.0-2               2.3.17-1      Library of functions for 2D
ii  libatk1.0-0                1.12.1-1      The ATK accessibility
ii  libaudiofile0              0.2.6-6       Open-source version of
SGI's audio
ii  libavahi-client3           0.6.12-1      Avahi client library
ii  libavahi-common3           0.6.12-1      Avahi common library
ii  libavahi-glib1             0.6.12-1      Avahi glib integration
ii  libbonobo2-0               2.14.0-1      Bonobo CORBA interfaces
ii  libbonoboui2-0             2.14.0-4      The Bonobo UI library
ii  libc6                      2.3.6.ds1-2   GNU C Library: Shared
ii  libcairo2                  1.2.4-1       The Cairo 2D vector
graphics libra
ii  libcamel1.2-8              1.6.3-1       The Evolution MIME message
ii  libdbus-1-2                0.62-4        simple interprocess
messaging syst
ii  libdbus-glib-1-2           0.62-4        simple interprocess
messaging syst
ii  libebook1.2-5              1.6.3-1       Client library for
evolution addre
ii  libecal1.2-6               1.6.3-1       Client library for
evolution calen
ii  libedataserver1.2-7        1.6.3-1       Utility library for
evolution data
ii  libedataserverui1.2-6      1.6.3-1       GUI utility library for
ii  libegroupwise1.2-10        1.6.3-1       Client library for
accessing group
ii  libesd0                    0.2.36-3      Enlightened Sound Daemon -
ii  libexchange-storage1.2-1   1.6.3-1       Backend library for
evolution cale
ii  libfontconfig1             2.3.2-7       generic font configuration
ii  libfreetype6               2.2.1-2       FreeType 2 font engine,
shared lib
ii  libgconf2-4                2.14.0-4      GNOME configuration
database syste
ii  libgcrypt11                1.2.2-3       LGPL Crypto library -
runtime libr
ii  libglade2-0                1:2.6.0-2     library to load .glade
files at ru
ii  libglib2.0-0               2.10.3-3      The GLib library of C
ii  libgnome-keyring0          0.4.9-1       GNOME keyring services
ii  libgnome-pilot2            2.0.12-1.6+b1 Support libraries for
ii  libgnome2-0                2.14.1-3      The GNOME 2 library -
runtime file
ii  libgnomecanvas2-0          2.14.0-2      A powerful object-oriented
ii  libgnomeprint2.2-0         2.12.1-6      The GNOME 2.2 print
architecture -
ii  libgnomeprintui2.2-0       2.12.1-4      GNOME 2.2 print
architecture User 
ii  libgnomeui-0               2.14.1-2      The GNOME 2 libraries (User
ii  libgnomevfs2-0             2.14.2-1      GNOME virtual file-system
ii  libgnutls13                1.4.2-1       the GNU TLS library -
runtime libr
ii  libgpg-error0              1.2-1         library for common error
values an
ii  libgtk2.0-0                2.8.20-1      The GTK+ graphical user
ii  libgtkhtml3.8-15           3.10.3-1      HTML rendering/editing
library - r
ii  libhal1               Hardware Abstraction Layer
- share
ii  libice6                    1:1.0.0-3     X11 Inter-Client Exchange
ii  libjpeg62                  6b-13         The Independent JPEG
Group's JPEG 
ii  libldap2                   2.1.30-13+b1  OpenLDAP libraries
ii  libnm-glib0                0.6.4-1       network management
framework (GLib
ii  libnotify1                 0.4.0-1       sends desktop notifications
to a n
ii  libnspr4-0d           NetScape Portable Runtime
ii  libnss3-0d            Network Security Service
ii  liborbit2                  1:2.14.0-2    libraries for ORBit2 - a
ii  libpango1.0-0              1.12.3-2      Layout and rendering of
ii  libpisock8                 0.11.8-24     Library for communicating
with a P
ii  libpisync0                 0.11.8-24     Synchronization library for
ii  libpng12-0                 1.2.8rel-5.2  PNG library - runtime
ii  libpopt0                   1.10-3        lib for parsing cmdline
ii  libsm6                     1:1.0.0-4     X11 Session Management
ii  libsoup2.2-8               2.2.96-1      an HTTP library
implementation in 
ii  libtasn1-3                 0.3.5-2       Manage ASN.1 structures
ii  libx11-6                   2:1.0.0-8     X11 client-side library
ii  libxcursor1           X cursor management library
ii  libxext6                   1:1.0.0-4     X11 miscellaneous extension
ii  libxfixes3                 1:   X11 miscellaneous 'fixes'
ii  libxi6                     1:1.0.0-5     X11 Input extension library
ii  libxinerama1               1:1.0.1-4.1   X11 Xinerama extension
ii  libxml2                    2.6.26.dfsg-3 GNOME XML library
ii  libxrandr2                 2:   X11 RandR extension library
ii  libxrender1                1:   X Rendering Extension
client libra
ii  zlib1g                     1:1.2.3-13    compression library -

Versions of packages evolution recommends:
ii  evolution-plugins             2.6.3-1    standard plugins for
ii  gnome-desktop-data            2.14.3-1   Common files for GNOME 2
desktop a
ii  gnome-pilot-conduits          2.0.12-2   conduits for gnome-pilot
ii  spamassassin                  3.1.4-1    Perl-based spam filter
using text 
ii  yelp                          2.14.3-1   Help browser for GNOME 2

-- no debconf information

Csillag Kristof <fenwick at freemail.hu>

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