[Evolution] Bug#560353: Bug#560353: Bug#560353: evolution crashes or does not show messages randomly

[Li, Yan]

On Wed, Dec 16, 2009 at 12:07:20PM +0100, emanoil.kotsev wrote:
> yesterday it did crash right after startup, when reading and syncing
> folders from the xchange server
> 
> today it crashed, when I tried to write a mail and started typeing in the
> address field
> 
> What I notice is that each time right before it crashes it says BBDB
> spinning up...
> 
> (evolution:7271): libecal-WARNING **: e-cal.c:319: Unexpected response
> BBDB spinning up...
> 
> Do you know how I can track this issue or help somebody debug and solve it.

Thanks for the report. This doesn't seem to be a Debian packaging
issue and the Debian evolution team doesn't have enough people to
investigate upstream bugs (yet).  So your issue may be better handled
if you report it to upstream. I have briefly searched this in upstream
bugzilla but can't find a specific bug report identical to your report
due to lack of detail bug information. Could you please try to catch a
backtrace when the crash happens and search it in upstream bugzilla
(https://bugzilla.gnome.org/) with the backtrace you found? Please
keep me in the loop if you report a new bug upstream.

To catch a backtrace:
1. install gdb and Evolution debugging info packages:
   evolution-data-server-dbg evolution-dbg evolution-exchange-dbg
2. start evolution in gdb:
   # gdb evolution

   in gdb, press "r" and enter to start evolution and use it as usual
   by using your steps to reproduce this issue

3. when it crashes, switch to the console and run the following cmds
   in gdb one by one:

   set logging on
   info threads
   thread apply all bt full
   (press <return> if the output pauses)
   quit

then please report the gdb.txt under your current directory, make sure
it doesn't include your private information (such as mails content,
passwords, etc.)

And a page for your reference:
http://wiki.debian.org/HowToGetABacktrace

-- 
Li, Yan