[Evolution] Bug#721530: evolution: corrupt message list

[Ross Boylan]

Package: evolution
Version: 3.4.4-3
Severity: important

Forwarded-To: https://bugzilla.gnome.org/show_bug.cgi?id=707235

I have upped the severity because this is effectively a loss of data.  However,
something unusual must be required to trigger it because I've used this version
of evolution for several weeks without encountering the problem, and I don't
see other reports of similar problems.

My message list is missing many messages and has also lost the read status for
(apparently) all messages (that, they show as unread).  One message marked ToDo
is still so marked.

This happened coincident with my clicking on an open evolution window (not sure
if it was the message list or the main message display).  I might have right
clicked, though not intentionally.  Before that, everything was fine; after it
was as described above.

Neither restarting evolution nor selecting "display deleted messages" helped.

The message store is IMAP4; the messages are still visible there with mutt.

I assume the local cache for the message index got trashed, but I don't know
how, how to fix it, or what file(s) are involved.

The remote mailbox is running courier-imap 4.1.1.20060828-5 (old Debian).  I'm
using imap  with SSL.
The connection is flakey, for unknown, but not evolution-specific, reasons.
There are frequent timeouts on operations.  The mailbox has a little under
19,000 messages.

Running under KDE 4.8.4-2.



-- System Information:
Debian Release: 7.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages evolution depends on:
ii  dbus                     1.6.8-1+deb7u1
ii  debconf [debconf-2.0]    1.5.49
ii  evolution-common         3.4.4-3
ii  evolution-data-server    3.4.4-3
ii  gconf-service            3.2.5-1+build1
ii  gconf2                   3.2.5-1+build1
ii  gnome-icon-theme         3.4.0-2
ii  libatk1.0-0              2.4.0-2
ii  libc6                    2.13-38
ii  libcairo-gobject2        1.12.2-3
ii  libcairo2                1.12.2-3
ii  libcamel-1.2-33          3.4.4-3
ii  libclutter-gtk-1.0-0     1.2.0-2
ii  libdbus-glib-1-2         0.100.2-1
ii  libebackend-1.2-2        3.4.4-3
ii  libebook-1.2-13          3.4.4-3
ii  libecal-1.2-11           3.4.4-3
ii  libedataserver-1.2-16    3.4.4-3
ii  libedataserverui-3.0-1   3.4.4-3
ii  libenchant1c2a           1.6.0-7
ii  libevolution             3.4.4-3
ii  libgail-3-0              3.4.2-6
ii  libgconf-2-4             3.2.5-1+build1
ii  libgdata13               0.12.0-1
ii  libgdk-pixbuf2.0-0       2.26.1-1
ii  libglib2.0-0             2.33.12+really2.32.4-5
ii  libgnome-desktop-3-2     3.4.2-1
ii  libgtk-3-0               3.4.2-6
ii  libgtkhtml-4.0-0         4.4.4-1
ii  libgtkhtml-editor-4.0-0  4.4.4-1
ii  libgweather-3-0          3.4.1-1+build1
ii  libical0                 0.48-2
ii  libmx-1.0-2              1.4.6-1
ii  libnotify4               0.7.5-1
ii  libnspr4                 2:4.9.2-1
ii  libnspr4-0d              2:4.9.2-1
ii  libnss3                  2:3.14.3-1
ii  libnss3-1d               2:3.14.3-1
ii  libpango1.0-0            1.30.0-1
ii  libsoup2.4-1             2.38.1-2
ii  libsqlite3-0             3.7.13-1+deb7u1
ii  libxml2                  2.8.0+dfsg1-7+nmu1
ii  psmisc                   22.19-1+deb7u1

Versions of packages evolution recommends:
ii  bogofilter         1.2.2+dfsg1-2
ii  evolution-plugins  3.4.4-3
ii  evolution-webcal   2.32.0-2+b1
ii  yelp               3.4.2-1+b1

Versions of packages evolution suggests:
pn  evolution-dbg                   <none>
pn  evolution-exchange              <none>
pn  evolution-plugins-experimental  <none>
ii  gnupg                           1.4.12-7+deb7u1
ii  network-manager                 0.9.4.0-10

-- debconf information:
  evolution/kill_processes:
  evolution/needs_shutdown: