[Pkg-hpijs-devel] Bug#483814: hplip: hp-systray doesn't like printer with hyphen/dash in name (ie "HP-K5300")

[Mark Purcell]

On Sat, 31 May 2008, Arthur Marsh wrote:
> After setting up a new HP Officejet Pro K5300 with share name "HP-K5300"
> without the quotes, the device manager in hp-systray shows the printer
> with a red circle with cross in it and the message "ERROR: Device not
> found. Please check connection and power-on device."
>
> I tried setting up a new printer in the device manager but it would not
> allow me to specify a name with a hyphen or dash character "-" in it.

Arthur,

Thanks for the report.  There are a lot of issues with using non en_US 
locales, which could also be effecting you:

> Kernel: Linux 2.6.25 (SMP w/1 CPU core; PREEMPT)
> Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8)
> Shell: /bin/sh linked to /bin/bash

Your report looks very similar to this one:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=470201

Can you try LC_ALL=C?

https://bugs.launchpad.net/hplip/+bug/162196 may also be relevant.

Also could I ask you to run `hp-check -r` and report the results.

Thanks,
Mark
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part.
Url : http://lists.alioth.debian.org/pipermail/pkg-hpijs-devel/attachments/20080604/b4a961a4/attachment.pgp