[Pkg-hpijs-devel] Bug#605589: hplip: download of plug-in fails -> can not install printer

[Ronny Standtke]

Package: hplip
Version: 3.10.6-1.1
Severity: important

*** Please type your report below this line ***

At work we have a HP Color LaserJet CM2320fxi MFP in our network.
I tried to use the HPLIP Toolbox to install this printer with the
following steps:

1) In the dialog "Select From Discovered Devices" I choose the printer
and clicked "Next".

2) In the dialog "Driver Plug-in Installation" I choose the recommended
way of downloading and installing the plug-in from an HP authorized
server and clicked "Next".

3) I agreed to the "Driver Plug-in License Agreement" and clicked
"Next".

4) A dialog opens with just the following unhelpful message: "Plug-in
install failed.". I selected "OK".

5) Another dialog with the following message opens: "The printer you are
trying to setup requires a binary driver plug-in and it failed to
install. Please check your internet connection and try again. Visit
http://hplipopensource.com for more information.". I selected "OK".

This hplip bug has a major effect on the usability of the package
(completely failure in my situation) but probably does not render the
package completely unusable for everyone else, therefore I set the
severity to "important".

Regards

Ronny Standtke

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-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.32-5-686 (SMP w/2 CPU cores)
Locale: LANG=de_CH.UTF-8, LC_CTYPE=de_CH.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages hplip depends on:
ii  adduser                 3.112            add and remove users and
groups
ii  coreutils               8.5-1            GNU core utilities
ii  cups                    1.4.4-7          Common UNIX Printing
System(tm) - 
ii  cups-client             1.4.4-7          Common UNIX Printing
System(tm) - 
ii  hplip-cups              3.10.6-1.1       HP Linux Printing and
Imaging - CU
ii  hplip-data              3.10.6-1.1       HP Linux Printing and
Imaging - da
ii  libc6                   2.11.2-7         Embedded GNU C Library:
Shared lib
ii  libcups2                1.4.4-7          Common UNIX Printing
System(tm) - 
ii  libdbus-1-3             1.2.24-3         simple interprocess
messaging syst
ii  libhpmud0               3.10.6-1.1       HP Multi-Point Transport
Driver (h
ii  libsane                 1.0.21-7         API library for scanners
ii  libsane-hpaio           3.10.6-1.1       HP SANE backend for
multi-function
ii  libssl0.9.8             0.9.8o-3         SSL shared libraries
ii  lsb-base                3.2-23.1         Linux Standard Base 3.2
init scrip
ii  policykit-1             0.96-4           framework for managing
administrat
ii  python                  2.6.6-3+squeeze1 interactive high-level
object-orie
ii  python-dbus             0.83.1-1         simple interprocess
messaging syst
ii  python-imaging          1.1.7-2          Python Imaging Library
ii  python-pexpect          2.3-1            Python module for
automating inter
ii  python-support          1.0.10           automated rebuilding
support for P

Versions of packages hplip recommends:
pn  avahi-daemon                  <none>     (no description available)
pn  sane-utils                    <none>     (no description available)

Versions of packages hplip suggests:
pn  hplip-doc                     <none>     (no description available)
ii  hplip-gui                     3.10.6-1.1 HP Linux Printing and
Imaging - GU
pn  kdeprint | gtklp | xpp        <none>     (no description available)
pn  python-notify                 <none>     (no description available)

-- no debconf information