[Pkg-hpijs-devel] Bug#585524: hplip: printing fails with /usr/lib/cups/backend/hp failed
Paul Menzel
pm.debian at googlemail.com
Tue Jun 15 07:05:19 UTC 2010
Dear Debian folks,
Am Sonntag, den 13.06.2010, 15:24 +0200 schrieb Paul Menzel:
[…]
> Am Freitag, den 11.06.2010, 08:29 -0300 schrieb ASD Consultoria:
>
> […]
>
> > Error:
> >
> > lpstat -p
> > impressora arq_pdf_papai está ociosa. ativada desde Qui 10 Jun 2010 18:19:14 BRT
> > impressora HP_Color_LaserJet_CP1515n está ociosa. ativada desde Sex 11 Jun 2010 08:25:29 BRT
> > /usr/lib/cups/backend/hp failed
> > impressora PDF está ociosa. ativada desde Sex 04 Set 2009 07:18:21 BRT
>
> the same version is installed on my system and I do get the same error.
>
> $ lpstat -p
> printer Photosmart_2600 disabled since Sun Jun 13 15:02:11 2010 -
> /usr/lib/cups/backend/hp failed
>
> The printer is connected via a network cable.
>
> I think I had the same problem some weeks ago. (Sorry, I do not know if
> it was with this version or the one before.) Back then I opened the Web
> interface (localhost:631), went to the printer and choose »start
> printer« (»Drucker starten«) from the drop-down menu. But today that
> does not work. Also trying to do this from the HP toolbox does not work
> either. You see some progress but it switches back to
> »paused« (»angehalten«) afterward.
>
> DBus is running on my system [1].
>
> $ sudo service dbus status
> dbus is running.
>
> I paste an excerpt from `/var/log/cups/error_log`.
>
> $ more /var/log/cups/error_log
> […]
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Wrote 1 pages...
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Flushing FIFO.
> D [13/Jun/2010:15:02:11 +0200] [Job 737]
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting renderer with command: "gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="deskjet 5600" -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -dDuplex=false -r300 -sIjsParams=Quality:Quality=4,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=%stdout -_"
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting process "kid3" (generation 1)
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting process "kid4" (generation 2)
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting process "renderer" (generation 2)
> D [13/Jun/2010:15:02:11 +0200] [Job 737] JCL: %-12345X at PJL
> D [13/Jun/2010:15:02:11 +0200] [Job 737] <job data>
> D [13/Jun/2010:15:02:11 +0200] [Job 737]
> D [13/Jun/2010:15:02:11 +0200] [Job 737]
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Closing renderer
> D [13/Jun/2010:15:02:11 +0200] [Job 737] PAGE: 1 1
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Error: /ioerror in --showpage--
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Operand stack:
> D [13/Jun/2010:15:02:11 +0200] [Job 737] 1 true
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Execution stack:
> D [13/Jun/2010:15:02:11 +0200] [Job 737] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1878 1 3 %oparray_pop 1877 1 3 %oparray_pop 1861 1 3 %oparray_pop 1755 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 1761 0 5 %oparray_pop --nostringval-- --nostringval--
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Dictionary stack:
> D [13/Jun/2010:15:02:11 +0200] [Job 737] --dict:1165/1684(ro)(G)-- --dict:1/20(G)-- --dict:77/200(L)-- --dict:70/75(L)-- --dict:18/25(L)--
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Current allocation mode is local
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Last OS error: 32
> D [13/Jun/2010:15:02:11 +0200] [Job 737] GPL Ghostscript 8.71: Unrecoverable error, exit code 1
> D [13/Jun/2010:15:02:11 +0200] [Job 737] renderer exited with status 1
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Possible error on renderer command line or PostScript error. Check options.kid3 exited with status 3
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Process is dying with "Error closing renderer
> D [13/Jun/2010:15:02:11 +0200] [Job 737] ", exit stat 3
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Cleaning up...
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Backend returned status 22 (unknown)
> D [13/Jun/2010:15:02:11 +0200] [Job 737] Printer stopped due to backend errors; please consult the error_log file for details.
> D [13/Jun/2010:15:02:11 +0200] [Job 737] End of messages
> D [13/Jun/2010:15:02:11 +0200] [Job 737] printer-state=5(stopped)
> D [13/Jun/2010:15:02:11 +0200] [Job 737] printer-state-message="/usr/lib/cups/backend/hp failed"
> D [13/Jun/2010:15:02:11 +0200] [Job 737] printer-state-reasons=paused
>
> Original reporter, could you please check your
> `/var/log/cups/error_log`.
Just for your information, the problem is still present in 3.10.5-2.
Thanks,
Paul
> [1] http://wiki.archlinux.org/index.php/CUPS#HPLIP_printer_sends_.22.2Fusr.2Flib.2Fcups.2Fbackend.2Fhp_failed.22_error
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