[Pkg-hpijs-devel] Bug#696464: hp 1020 debian 7 failed
Alexey Kuznetsov
kuznetsov.alexey at gmail.com
Sat Dec 22 13:50:04 UTC 2012
- the section CUPS web interface
nothing special on the web interface. usual printer. no error messages.
printer on idle state. everyting seems ok.
- the section CUPS error_log
i already provide this information 2) on my previous message
-- AK
On 22 December 2012 16:35, Bastien ROUCARIES <roucaries.bastien at gmail.com>wrote:
> thanks it is better.
>
> Could you try:
> - the section CUPS web interface ?
> - the section CUPS error_log ?
>
> And explain what you do, before posting some stuff (like you do for usb
> section)
>
> On Sat, Dec 22, 2012 at 8:58 AM, Alexey Kuznetsov
> <kuznetsov.alexey at gmail.com> wrote:
> > Sorry, I'm not man of the words. Please lead me on information I should
> > provide.
> >
> > 1) I did all steps described on wiki page, expect Ubuntu related, as I
> > though. Or you mean all steps on USB section? I ll do it.
> >
> > 2) I have USB printer.
> >
> http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=439428&lang=en&cc=uk&prodTypeId=18972&prodSeriesId=439423&taskId
> >
> > 3) When I had Debian 6, everying works ok. I abbe to print locally and
> > througth network using CUPS drivers. Debian 7 gives me no result. When I
> add
> > print job, it stuck in the queue forever. Noting comes out from printer.
> And
> > job appears stopped.
> >
> > 4) My server is PPC machine.
> >
> > ###
> >
> > 1)
> >
> > axet at mini:~$ lsmod | grep usb
> > usblp 13115 0
> > usbhid 36507 0
> > usb_storage 40099 1
> > hid 72395 1 usbhid
> > usbcore 130469 7
> > ehci_hcd,ohci_hcd,uas,usb_storage,usbhid,usblp
> > usb_common 4034 1 usbcore
> > axet at mini:~$
> >
> > 2)
> >
> > Dec 22 11:25:54 mini kernel: [29872.281571] usb 1-1.1: new high-speed USB
> > device number 12 using ehci_hcd
> > Dec 22 11:25:54 mini kernel: [29872.374282] usb 1-1.1: New USB device
> found,
> > idVendor=03f0, idProduct=2b17
> > Dec 22 11:25:54 mini kernel: [29872.374293] usb 1-1.1: New USB device
> > strings: Mfr=1, Product=2, SerialNumber=3
> > Dec 22 11:25:54 mini kernel: [29872.374299] usb 1-1.1: Product: HP
> LaserJet
> > 1020
> > Dec 22 11:25:54 mini kernel: [29872.374303] usb 1-1.1: Manufacturer:
> > Hewlett-Packard
> > Dec 22 11:25:54 mini kernel: [29872.374307] usb 1-1.1: SerialNumber:
> JL2NBET
> > Dec 22 11:25:54 mini kernel: [29872.377128] usblp0: USB Bidirectional
> > printer dev 12 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
> > Dec 22 11:25:54 mini mtp-probe: checking bus 1, device 12:
> > "/sys/devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1"
> > Dec 22 11:25:54 mini mtp-probe: bus: 1, device: 12 was not an MTP device
> > Dec 22 11:25:54 mini logger: loading hp_laserjet_1020 firmware 001 012
> > Dec 22 11:25:54 mini kernel: [29872.592376] usb 1-1.2: USB disconnect,
> > device number 11
> > Dec 22 11:25:54 mini kernel: [29872.797258] usb 1-1.2: new high-speed USB
> > device number 13 using ehci_hcd
> > Dec 22 11:25:55 mini kernel: [29872.890096] usb 1-1.2: New USB device
> found,
> > idVendor=1058, idProduct=1100
> > Dec 22 11:25:55 mini kernel: [29872.890107] usb 1-1.2: New USB device
> > strings: Mfr=1, Product=2, SerialNumber=3
> > Dec 22 11:25:55 mini kernel: [29872.890113] usb 1-1.2: Product: My Book
> > Dec 22 11:25:55 mini kernel: [29872.890117] usb 1-1.2: Manufacturer:
> Western
> > Digital
> > Dec 22 11:25:55 mini kernel: [29872.890122] usb 1-1.2: SerialNumber:
> > 57442D574341534E30303431303733
> > Dec 22 11:25:55 mini kernel: [29872.891845] scsi6 : usb-storage 1-1.2:1.0
> > Dec 22 11:25:55 mini mtp-probe: checking bus 1, device 13:
> > "/sys/devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.2"
> > Dec 22 11:25:55 mini mtp-probe: bus: 1, device: 13 was not an MTP device
> > Dec 22 11:25:56 mini kernel: [29873.889632] scsi 6:0:0:0: Direct-Access
> > WD 7500AAC External 1.65 PQ: 0 ANSI: 4
> > Dec 22 11:25:56 mini kernel: [29873.894127] sd 6:0:0:0: Attached scsi
> > generic sg2 type 0
> > Dec 22 11:25:56 mini kernel: [29873.894344] sd 6:0:0:0: [sdc] 1465149168
> > 512-byte logical blocks: (750 GB/698 GiB)
> > Dec 22 11:25:56 mini kernel: [29873.895206] sd 6:0:0:0: [sdc] Write
> Protect
> > is off
> > Dec 22 11:25:56 mini kernel: [29873.895217] sd 6:0:0:0: [sdc] Mode
> Sense: 21
> > 00 00 00
> > Dec 22 11:25:56 mini kernel: [29873.896080] sd 6:0:0:0: [sdc] No Caching
> > mode page present
> > Dec 22 11:25:56 mini kernel: [29873.896091] sd 6:0:0:0: [sdc] Assuming
> drive
> > cache: write through
> > Dec 22 11:25:56 mini kernel: [29873.900557] sd 6:0:0:0: [sdc] No Caching
> > mode page present
> > Dec 22 11:25:56 mini kernel: [29873.900571] sd 6:0:0:0: [sdc] Assuming
> drive
> > cache: write through
> > Dec 22 11:25:56 mini kernel: [29873.901227] sdc: sdc1
> > Dec 22 11:25:56 mini kernel: [29873.910288] sd 6:0:0:0: [sdc] No Caching
> > mode page present
> > Dec 22 11:25:56 mini kernel: [29873.910302] sd 6:0:0:0: [sdc] Assuming
> drive
> > cache: write through
> > Dec 22 11:25:56 mini kernel: [29873.910309] sd 6:0:0:0: [sdc] Attached
> SCSI
> > disk
> > Dec 22 11:25:57 mini /usr/sbin/hplj1020: foo2zjs: HP LaserJet 1020
> firmware
> > already loaded into /dev/usb/lp0
> > Dec 22 11:25:57 mini udev-configure-printer: add
> > /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1/1-1.1:1.0
> > Dec 22 11:25:57 mini udev-configure-printer: device devpath is
> > /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1
> > Dec 22 11:25:57 mini udev-configure-printer: Device vendor/product is
> > 03F0:2B17
> > Dec 22 11:25:57 mini udev-configure-printer: add
> > /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1/1-1.1:1.0/usb/lp0
> > Dec 22 11:25:57 mini kernel: [29875.483727] usb 2-1: new full-speed USB
> > device number 26 using ohci_hcd
> > Dec 22 11:25:57 mini kernel: [29875.623630] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:25:58 mini kernel: [29875.867491] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:25:58 mini kernel: [29876.107373] usb 2-1: new full-speed USB
> > device number 27 using ohci_hcd
> > Dec 22 11:25:58 mini kernel: [29876.247315] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:25:58 mini kernel: [29876.491190] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:25:58 mini kernel: [29876.731075] usb 2-1: new full-speed USB
> > device number 28 using ohci_hcd
> > Dec 22 11:25:59 mini kernel: [29877.138864] usb 2-1: device not accepting
> > address 28, error -62
> > Dec 22 11:25:59 mini kernel: [29877.274791] usb 2-1: new full-speed USB
> > device number 29 using ohci_hcd
> > Dec 22 11:25:59 mini kernel: [29877.682588] usb 2-1: device not accepting
> > address 29, error -62
> > Dec 22 11:25:59 mini kernel: [29877.682639] hub 2-0:1.0: unable to
> enumerate
> > USB device on port 1
> > Dec 22 11:25:59 mini udev-configure-printer: failed to claim interface
> > Dec 22 11:25:59 mini udev-configure-printer: device devpath is
> > /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1
> > Dec 22 11:25:59 mini udev-configure-printer: MFG:Hewlett-Packard MDL:HP
> > LaserJet 1020 SERN:- serial:JL2NBET
> > Dec 22 11:26:00 mini /usr/sbin/hplj1020: foo2zjs: HP LaserJet 1020
> firmware
> > already loaded into /dev/usb/lp0
> > Dec 22 11:26:00 mini kernel: [29878.766132] usblp0: removed
> > Dec 22 11:26:00 mini kernel: [29878.769956] usblp0: USB Bidirectional
> > printer dev 12 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
> > Dec 22 11:26:00 mini udev-configure-printer: URI contains USB serial
> number
> > Dec 22 11:26:00 mini udev-configure-printer: URI match:
> > usb://HP/LaserJet%201020?serial=JL2NBET
> > Dec 22 11:26:00 mini udev-configure-printer: Consider also queues with
> > "/usb/lp0" or "/usblp0" in their URIs as matching
> > Dec 22 11:26:00 mini udev-configure-printer: URI of print queue:
> > usb://HP/LaserJet%201020?serial=JL2NBET, normalized: laserjet 1020 serial
> > jl2nbet
> > Dec 22 11:26:00 mini udev-configure-printer: URI of detected printer:
> > usb://HP/LaserJet%201020?serial=JL2NBET, normalized: laserjet 1020 serial
> > jl2nbet
> > Dec 22 11:26:00 mini udev-configure-printer: Queue
> > ipp://localhost:631/printers/Hewlett-Packard-HP-LaserJet-1020 has
> matching
> > device URI
> > Dec 22 11:26:00 mini udev-configure-printer: Re-enabled printer
> > ipp://localhost:631/printers/Hewlett-Packard-HP-LaserJet-1020
> > Dec 22 11:26:01 mini udev-configure-printer: add
> > /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1/1-1.1:1.0/usb/lp0
> > Dec 22 11:26:01 mini udev-configure-printer: device devpath is
> > /devices/pci0001:10/0001:10:1b.2/usb1/1-1/1-1.1
> > Dec 22 11:26:01 mini udev-configure-printer: Device already handled
> > Dec 22 11:26:02 mini colord-sane: io/hpmud/musb.c 2066: Invalid usb_open:
> > Permission denied
> > Dec 22 11:26:04 mini /usr/sbin/hplj1020: foo2zjs: HP LaserJet 1020
> firmware
> > already loaded into /dev/usb/lp0
> > Dec 22 11:26:06 mini kernel: [29884.479195] usb 2-1: new full-speed USB
> > device number 30 using ohci_hcd
> > Dec 22 11:26:06 mini kernel: [29884.619126] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:26:07 mini kernel: [29884.864468] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:26:07 mini kernel: [29885.102868] usb 2-1: new full-speed USB
> > device number 31 using ohci_hcd
> > Dec 22 11:26:07 mini kernel: [29885.242800] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:26:07 mini kernel: [29885.486689] usb 2-1: device descriptor
> > read/64, error -62
> > Dec 22 11:26:07 mini kernel: [29885.726565] usb 2-1: new full-speed USB
> > device number 32 using ohci_hcd
> > Dec 22 11:26:08 mini kernel: [29886.134353] usb 2-1: device not accepting
> > address 32, error -62
> > Dec 22 11:26:08 mini kernel: [29886.270289] usb 2-1: new full-speed USB
> > device number 33 using ohci_hcd
> > Dec 22 11:26:08 mini kernel: [29886.678088] usb 2-1: device not accepting
> > address 33, error -62
> > Dec 22 11:26:08 mini kernel: [29886.678138] hub 2-0:1.0: unable to
> enumerate
> > USB device on port 1
> > Dec 22 11:26:11 mini colord-sane: io/hpmud/musb.c 2066: Invalid usb_open:
> > Permission denied
> >
> >
> > 3)
> >
> > root at mini:/home/axet# lsusb
> > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
> > Bus 001 Device 013: ID 1058:1100 Western Digital Technologies, Inc.
> > Bus 001 Device 005: ID 04d9:1702 Holtek Semiconductor, Inc.
> > Bus 001 Device 012: ID 03f0:2b17 Hewlett-Packard LaserJet 1020
> > root at mini:/home/axet#
> >
> > 4)
> >
> > root at mini:/home/axet# ls -l /dev/usb/
> > total 0
> > crw-rw-rw- 1 root lp 180, 0 Dec 22 11:26 lp0
> > root at mini:/home/axet#
> >
> > 5)
> >
> > root at mini:/home/axet# usb_printerid /dev/usb/lp0
> > GET_DEVICE_ID string:
> > MFG:Hewlett-Packard;MDL:HP LaserJet 1020;CMD:ACL;CLS:PRINTER;DES:HP
> LaserJet
> > 1020;FWVER:20080222;
> > root at mini:/home/axet#
> >
> >
> > 6) after this point i install printer drive hplip. so hp-info - i can
> see my
> > printer
> >
> > axet at mini:~$ hp-info -i
> >
> > HP Linux Imaging and Printing System (ver. 3.12.6)
> > Device Information Utility ver. 5.2
> >
> > Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
> > This software comes with ABSOLUTELY NO WARRANTY.
> > This is free software, and you are welcome to distribute it
> > under certain conditions. See COPYING file for more details.
> >
> > Using device: hp:/usb/HP_LaserJet_1020?serial=JL2NBET
> >
> > error: Unable to connect to dbus session bus.
> >
> > hp:/usb/HP_LaserJet_1020?serial=JL2NBET
> >
> > Device Parameters (dynamic data):
> > Parameter Value(s)
> > ----------------------------
> > ----------------------------------------------------------
> > agent1-ack False
> > agent1-desc Black toner cartridge
> > agent1-dvc 0
> > agent1-health 0
> > agent1-health-desc Good/OK
> > agent1-hp-ink False
> > agent1-id 0
> > agent1-kind 4
> > agent1-known False
> > agent1-level 100
> > agent1-level-trigger 0
> > agent1-sku Q2612A
> > agent1-type 1
> > agent1-virgin False
> > back-end hp
> > cups-printers ['Hewlett-Packard-HP-LaserJet-1020']
> > cups-uri hp:/usb/HP_LaserJet_1020?serial=JL2NBET
> > dev-file
> > device-state 1
> > device-uri hp:/usb/HP_LaserJet_1020?serial=JL2NBET
> > deviceid MFG:Hewlett-Packard;MDL:HP LaserJet
> > 1020;CMD:ACL;CLS:PRINTER;DES:HP LaserJet
> > 1020;FWVER:20080222;
> > duplexer 0
> > error-state 0
> > host
> > in-tray1 1
> > in-tray2 1
> > is-hp True
> > media-path 1
> > panel 0
> > panel-line1
> > panel-line2
> > photo-tray 0
> > port 1
> > r 0
> > revision 254
> > rg 000
> > rr 000000
> > rs 000000000
> > serial JL2NBET
> > status-code 1000
> > status-desc Idle
> > supply-door 1
> > top-door 1
> >
> > Model Parameters (static data):
> > Parameter Value(s)
> > ----------------------------
> > ----------------------------------------------------------
> > align-type 0
> > clean-type 0
> > color-cal-type 0
> > copy-type 0
> > embedded-server-type 0
> > fax-type 0
> > fw-download True
> > icon HP_LaserJet_1012.png
> > io-mfp-mode 6
> > io-mode 1
> > io-support 2
> > job-storage 0
> > linefeed-cal-type 0
> > model HP_LaserJet_1020
> > model-ui HP LaserJet 1020
> > model1 HP LaserJet 1020 Printer
> > model2 HP LaserJet 1020 Plus Printer
> > monitor-type 0
> > panel-check-type 0
> > pcard-type 0
> > plugin 1
> > plugin-reason 1
> > power-settings 0
> > pq-diag-type 0
> > r-type 0
> > r0-agent1-kind 4
> > r0-agent1-sku Q2612A
> > r0-agent1-type 1
> > scan-src 0
> > scan-type 0
> > status-battery-check 0
> > status-dynamic-counters 0
> > status-type 8
> > support-released True
> > support-subtype 16556
> > support-type 2
> > support-ver 2.7.10
> > tech-class ['LJZjsMono']
> > tech-subclass ['Normal']
> > tech-type 3
> > usb-pid 11031
> > usb-vid 1008
> > wifi-config 0
> >
> > Done.
> > axet at mini:~$
> >
> >
> > 7)
> >
> > axet at mini:~$ hp-makeuri 001:012
> >
> > HP Linux Imaging and Printing System (ver. 3.12.6)
> > Device URI Creation Utility ver. 5.0
> >
> > Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
> > This software comes with ABSOLUTELY NO WARRANTY.
> > This is free software, and you are welcome to distribute it
> > under certain conditions. See COPYING file for more details.
> >
> > CUPS URI: hp:/usb/HP_LaserJet_1020?serial=JL2NBET
> >
> > Done.
> > axet at mini:~$
> >
> >
> > 8)
> >
> > axet at mini:~$ lpinfo -v
> > network ipp14
> > network https
> > network lpd
> > network ipps
> > network socket
> > network ipp
> > network beh
> > network http
> > direct hp:/usb/HP_LaserJet_1020?serial=JL2NBET
> > direct usb://HP/LaserJet%201020?serial=JL2NBET
> > direct hpfax
> > axet at mini:~$
> >
> > -- AK
> >
> >
> > On 22 December 2012 00:38, Bastien ROUCARIES <
> roucaries.bastien at gmail.com>
> > wrote:
> >>
> >> Dear alexy,
> >>
> >> Could you please follow the step detailled ? And please join the file
> >> here instead of use pastebin.
> >>
> >> We do not know even if it is a usb or a netork devince (guess a netwrk
> >> device).
> >>
> >> And failled to print is unknown to me. It could be:
> >> - I wait five minute and it print nothing
> >> - paper was on fire
> >> - it print some garbage.
> >>
> >> Please follown the step on the unbuntu wiki and moreover please add
> >> some words when you send email.
> >>
> >> Language are the proper of the humans
> >>
> >> Bastien
> >>
> >>
> >>
> >> On Fri, Dec 21, 2012 at 8:19 AM, Alexey Kuznetsov
> >> <kuznetsov.alexey at gmail.com> wrote:
> >> > Package: hplip
> >> > Version: 3.12.6-3
> >> >
> >> > hp laser jet 1020 failed to print
> >> >
> >> > Printer State endup with "Idle - /usr/lib/cups/filter/hpcups failed"
> >> > message.
> >> >
> >> > troubleshot.txt
> >> >
> >> > http://pastebin.com/esvbHW6Q
> >> >
> >> > -- AK
> >
> >
>
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