[Pkg-hpijs-devel] Bug#663959: hplip: HP LaserJet 1018 works no more
Андрей Парамонов
cmr.pent at gmail.com
Wed Mar 14 10:05:30 UTC 2012
Package: hplip
Version: 3.12.2-1
Severity: important
Dear Maintainer,
My computer hung and I had to reboot. Now my HP LaserJet 1018 works no
more.
What I do (the exact sequence of actions that used to work in the past):
1) Detach printer from computer.
2) Turn off printer.
3) Reboot computer.
4) Log in and run "sudo getweb 1018" to ensure firmware.
5) Turn on printer.
6) Attach printer to the computer. The indicators on printer begin to
blink indicating seemingly successful firmware upload.
The printing used to start working after the above procedure. However,
is doesn't any more. I get the following in my /var/log/messages:
Mar 14 09:29:09 neo kernel: [ 107.428160] usb 1-1: new high speed USB
device using ehci_hcd and address 3
Mar 14 09:29:09 neo kernel: [ 107.584594] usb 1-1: New USB device
found, idVendor=03f0, idProduct=4117
Mar 14 09:29:09 neo kernel: [ 107.587163] usb 1-1: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
Mar 14 09:29:09 neo kernel: [ 107.589862] usb 1-1: Product: HP LaserJet 1018
Mar 14 09:29:09 neo kernel: [ 107.592586] usb 1-1: Manufacturer:
Hewlett-Packard
Mar 14 09:29:09 neo kernel: [ 107.595348] usb 1-1: SerialNumber: KP3FK5P
Mar 14 09:29:12 neo kernel: [ 110.835878] usblp0: USB Bidirectional
printer dev 3 if 0 alt 0 proto 2 vid 0x03F0 pid 0x4117
Mar 14 09:29:12 neo kernel: [ 110.839838] usbcore: registered new
interface driver usblp
Mar 14 09:29:12 neo kernel: [ 111.000683] usblp0: removed
Mar 14 09:29:12 neo kernel: [ 111.015701] usblp0: USB Bidirectional
printer dev 3 if 0 alt 0 proto 2 vid 0x03F0 pid 0x4117
Mar 14 09:29:12 neo /usr/sbin/hplj1018: foo2zjs: loading HP LaserJet
1018 firmware /lib/firmware/hp/sihp1018.dl to CUPS USB device ...
Mar 14 09:29:12 neo kernel: [ 111.032214] usblp0: removed
Mar 14 09:29:15 neo /usr/sbin/hplj1018: foo2zjs:
usb://HP/LaserJet%201018?serial=KP3FK5P... download successful.
Mar 14 09:29:31 neo kernel: [ 129.992366] usblp0: USB Bidirectional
printer dev 3 if 0 alt 0 proto 2 vid 0x03F0 pid 0x4117
Mar 14 09:29:39 neo kernel: [ 138.152732] usblp0: removed
I'm ready to provide any additional info,
Andrey Paramonov
-- Package-specific info:
<#part type="text/plain" disposition=attachment description="Bug script output">
HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro supplied package (.deb, .rpm,
etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default):
This mode will check both of the above
cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux neo 2.6.38-2-686 #1 SMP Sun May 8 14:49:45 UTC 2011 i686 GNU/Linux.
Distribution:
debian testing
Checking Python version...
OK, version 2.7.2 installed
Checking PyQt 4.x version...
error: NOT FOUND OR FAILED TO LOAD!
Checking for CUPS...
Status:
warning: Version: (cups-config) Not available. Unable to determine
installed version of CUPS.)
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.84.0
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some
HPLIP functionality may not function properly.
Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please
make sure that this dependency is installed before installing or
running HPLIP.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the
libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some
HPLIP functionality may not function properly.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = LaserJet1018
device_uri = hp:/usb/HP_LaserJet_1018?serial=KP3FK5P
[installation]
version = 3.12.2
date_time = 14.03.2012 09:40:25
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
--------------------------------------- ---------------------
hp:/usb/HP_LaserJet_1018?serial=KP3FK5P HP LaserJet 1018
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
warning: No queues found.
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
.
No scanners were identified. If you were expecting something different,.
check that the scanner is plugged in, turned on and detected by the.
sane-find-scanner tool (if appropriate). Please read the documentation.
which came with this software (README, FAQ, manpages)..
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x4117 at 001:007:
Device URI: hp:/usb/HP_LaserJet_1018?serial=KP3FK5P
.[01mHP Linux Imaging and Printing System (ver. 3.12.2).[0m
.[01mSystem Tray Status Service ver. 2.0.[0m
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
.[35;01mwarning: Qt/PyQt 4 initialization failed..[0m
.[31;01merror: hp-systray requires Qt4 GUI and DBus support. Exiting..[0m
warning: Unable to connect to dbus. Is hp-systray running?
Device node: /dev/bus/usb/001/007
Mode: 0664
getfacl: Removing leading '/' from absolute path names.
# file: dev/bus/usb/001/007.
# owner: root.
# group: lp.
# flags: --t.
user::rw-.
group::rw-.
other::r--.
.
---------------
| USER GROUPS |
---------------
pent lp dialout cdrom floppy sudo audio video plugdev netdev fuse
scanner dropbox ftpadmin.
User member of group 'lp'. Enables print/ scan/ fax.
error: User needs to be member of group 'lpadmin' to manage printers.
-----------
| SUMMARY |
-----------
error: 4 errors and/or warnings.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
<#/part>
*** Please consider answering these questions, where appropriate ***
* What led up to the situation?
* What exactly did you do (or not do) that was effective (or
ineffective)?
* What was the outcome of this action?
* What outcome did you expect instead?
*** End of the template - remove these lines ***
-- System Information:
Debian Release: wheezy/sid
APT prefers testing
APT policy: (1000, 'testing'), (200, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)
Kernel: Linux 2.6.38-2-686 (SMP w/1 CPU core)
Locale: LANG=ru_RU.UTF-8, LC_CTYPE=ru_RU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages hplip depends on:
ii adduser 3.113+nmu1
ii coreutils 8.13-3
ii cups 1.5.2-5
ii hplip-data 3.12.2-1
ii libc6 2.13-27
ii libcups2 1.5.2-5
ii libdbus-1-3 1.4.18-1
ii libhpmud0 3.12.2-1
ii libsane 1.0.22-7
ii libsane-hpaio 3.12.2-1
ii libssl1.0.0 1.0.0g-1
ii lsb-base 3.2-28.1
ii policykit-1 0.104-2
ii printer-driver-hpcups 3.12.2-1
ii python 2.7.2-10
ii python-dbus 0.84.0-3
ii python-gobject-2 2.28.6-9
ii python-imaging 1.1.7-4
ii python-pexpect 2.3-1
ii python-reportlab 2.5-1.1
ii python2.7 2.7.2-8
ii wget 1.13.4-2
Versions of packages hplip recommends:
ii avahi-daemon 0.6.30-6
ii sane-utils 1.0.22-7
Versions of packages hplip suggests:
pn hplip-doc <none>
pn hplip-gui <none>
pn python-notify 0.1.1-3
pn system-config-printer <none>
-- no debconf information
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