[Pkg-hpijs-devel] Bug#691127: printer-driver-hpcups: Incorrect borders for Photosmart 6510 series

Olivier Berger olivier.berger at it-sudparis.eu
Sun Oct 21 19:50:26 UTC 2012


Package: printer-driver-hpcups
Version: 3.12.6-3
Severity: normal

Hi.

I have configured a new Photosmart 6510 series printer using hplip.

When printing, not all the surface of the page can be used. The contents being set in the top, above a 2cm marging won't be printed.

When using Windows, such behaviour won't occur.

I guess the driver is generated by printer-driver-hpcups, but I'm not sure.

FWIW, the "Cups printer test page" reports :
Media Limits: 0.12 x 0.46 to 8.15 x 10.98 inches
wheras the "HPLIP Printer Test Page" reports :
Imageable Area :
Page Size : 8.27 x 11.57 in - 210.0x293.8mm
Lower Left : 0.0 x 0.0 in - 0.0 x 0.0 mm
Upper-Right: 8.27 x 11.57 in - 210.0x293.8mm
Resolution: 720x720dpi - 28274x28274dpm

The "HPLIP Printer Test Page" has top and bottom empty : the rules aren't printed
Whereas the "Cups printer test page" has 2 1.5 cm margins above and below the frame.

Hope this helps.

Thanks in advance.

Best regards,

-- Package-specific info:

HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 15

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully      
compile HPLIP.                                                                                                                                                                                       
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to  
successfully run.                                                                                                                                                                                    
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).                                           

Check types:                                                                                                                                                                                         
a. EXTERNALDEP - External Dependencies                                                                                                                                                               
b. GENERALDEP - General Dependencies (required both at compile and run time)                                                                                                                         
c. COMPILEDEP - Compile time Dependencies                                                                                                                                                            
d. [All are run-time checks]                                                                                                                                                                         
PYEXT SCANCONF QUEUES PERMISSION                                                                                                                                                                     

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

Saving output in log file: /home/olivier/hp-check.log

Initializing. Please wait...
warning: debian-testing version is not supported. Using debian-6.0.5 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.0-3-686-pae #1 SMP Mon Jul 23 03:50:34 UTC 2012 GNU/Linux
 Host: inf-8657
 Proc: 3.2.0-3-686-pae #1 SMP Mon Jul 23 03:50:34 UTC 2012 GNU/Linux
 Distribution: debian testing

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.12.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro  testing version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.12.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Photosmart_6510
working_dir = .
device_uri = "hp:/net/Photosmart_6510_series?zc=HP15759C"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address = 
voice_phone = 

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list = 
interval = 5

[upgrade]
notify_upgrade = false
last_upgraded_time = 1350847179.10266
pending_upgrade_time = 0

[installation]
date_time = 10/21/12 21:40:31
version = 3.12.6


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------------------
|  External Dependencies |
--------------------------

 gs                   Ghostscript               REQUIRED        7.05            9.05            OK         -
 network              Network-wget              OPTIONAL        -               1.13.4          OK         -
 dbus                 DBus                      REQUIRED        -               1.6.8           OK         -
 scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.22          OK         -
 policykit            Admin-Policy-framework    OPTIONAL        -               0.105           OK         -
 xsane                SANE-GUI                  OPTIONAL        0.9             0.998           OK         -
 cups                 CUPS                      REQUIRED        1.1             1.5.3           OK         'CUPS Scheduler is running'

-------------------------
|  General Dependencies |
-------------------------

 reportlab            Python-PDF-Lib            OPTIONAL        2.0             2.5             OK         -
 libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -               1.0.1           OK         -
 pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -
 pyqt4-dbus           PyQt4-DBUS                REQUIRED        4.0             4.9.3           OK         -
 libjpeg              JPEG-Lib                  REQUIRED        -               -               OK         -
 libpthread           POSIX-Threads-Lib         REQUIRED        -               2.13            OK         -
 python-dbus          Python-DBUS               REQUIRED        0.80.0          1.1.1           OK         -
 python-devel         Python-SDK                REQUIRED        2.2             2.7.3           OK         -
 pyqt4                Python-Qt4                REQUIRED        4.0             4.9.3           OK         -
 cups-devel           CUPS-SDK                  REQUIRED        -               1.5.3           OK         -
 sane-devel           SANE-SDK                  REQUIRED        -               1.0.22          OK         -
 libusb               USB-Lib                   REQUIRED        -               1.0             OK         -
 sane                 Scan-Lib                  REQUIRED        -               1.0.22          OK         -
 cups-image           CUPS-Image-Lib            REQUIRED        -               1.5.3           OK         -
 libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9           5.4.3           OK         -
 python-xml           Python-XML-Lib            REQUIRED        -               2.1.0           OK         -
 python-notify        Desktop-notifications     OPTIONAL        -               -               OK         -

----------------------
|  Python Extentions |
----------------------

 cupsext              CUPS-Extension            REQUIRED        -               3.12.6          OK         -
 pcardext             PhotoCard-Extension       REQUIRED        -               3.12.6          OK         -
 hpmudext             IO-Extension              REQUIRED        -               3.12.6          OK         -

-----------------------
|  Scan Configuration |
-----------------------

 hpaio                HPLIP-SANE-Backend        REQUIRED        -               3.12.6          OK         'hpaio found in /etc/sane.d/dll.conf'
 scanext              Scan-SANE-Extension       REQUIRED        -               3.12.6          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/Photosmart_6510_series?zc=HP15759C' is a Hewlett-Packard Photosmart_6510_series all-in-one
device `hpaio:/net/Photosmart_C4700_series?zc=HPB659AB' is a Hewlett-Packard Photosmart_C4700_series all-in-one


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


HP-DeskJet-720C
---------------
Type: Unknown
Device URI: smb://BUREAU/Deskjet%20sur%20BUREAU
PPD: /etc/cups/ppd/HP-DeskJet-720C.ppd
PPD Description: HP DeskJet 720C Foomatic/pnm2ppa (recommended)
Printer status: printer HP-DeskJet-720C is idle.  enabled since Sat 30 Jul 2011 11:31:19 AM CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Photosmart_6510
---------------
Type: Printer
Device URI: hp:/net/Photosmart_6510_series?zc=HP15759C
PPD: /etc/cups/ppd/Photosmart_6510.ppd
PPD Description: HP Photosmart 6510 Series, hpcups 3.12.6
Printer status: printer Photosmart_6510 is idle.  enabled since Sun 21 Oct 2012 09:16:00 PM CEST
	ready to print
Communication status: Good

Photosmart_C4700
----------------
Type: Printer
Device URI: hp:/net/Photosmart_C4700_series?zc=HPB659AB
PPD: /etc/cups/ppd/Photosmart_C4700.ppd
PPD Description: HP Photosmart c4700 Series, hpcups 3.12.4
Printer status: printer Photosmart_C4700 disabled since Sun 21 Oct 2012 09:14:43 PM CEST -
	Rejecting Jobs
error: Unable to communicate with device (code=12): hp:/net/Photosmart_C4700_series?zc=HPB659AB
error: unable to open channel
error: Communication status: Failed


--------------
| PERMISSION |
--------------

error: groups   user-groups                    Required        -        -        MISSING  ['lp']

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None


Total Errors: 5
Total Warnings: 0

Re-run 'hp-check --fix' command to prompt and fix the issues. 

Done.

-- System Information:
Debian Release: wheezy/sid
  APT prefers testing
  APT policy: (900, 'testing')
Architecture: i386 (i686)

Kernel: Linux 3.2.0-3-686-pae (SMP w/2 CPU cores)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages printer-driver-hpcups depends on:
ii  cups                 1.5.3-1
ii  cups-ppdc [cupsddk]  1.5.3-1
ii  cupsddk              1.5.3-1
ii  ghostscript-cups     9.05~dfsg-6.1
ii  libc6                2.13-35
ii  libcups2             1.5.3-1
ii  libcupsimage2        1.5.3-1
ii  libdbus-1-3          1.6.8-1
ii  libgcc1              1:4.7.1-7
ii  libhpmud0            3.12.6-3
ii  libjpeg8             8d-1
ii  libssl1.0.0          1.0.1c-4
ii  libstdc++6           4.7.1-7

printer-driver-hpcups recommends no packages.

Versions of packages printer-driver-hpcups suggests:
ii  hplip      3.12.6-3
pn  hplip-doc  <none>

-- debconf-show failed



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