Bug#809856: iceweasel: Iceweasel locked up and got corrupted

Len Huppe lhuppe at gmail.com
Mon Jan 4 18:27:14 UTC 2016


Package: iceweasel
Version: 43.0.2-1~bpo80+1
Severity: important

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
   * What exactly did you do (or not do) that was effective (or
     ineffective)?
   * What was the outcome of this action?
   * What outcome did you expect instead?

*** End of the template - remove these template lines ***


Introduction

Please forgive me for this long writeup. I suggest that you grab a cup of
coffee and get comfortable. A lot happened today and I want to convey all of it
to you while it is still fresh in my mind. I am hoping to answer some of your
questions here so that you have no need to ask me later. In short, Iceweasel
locked up and got corrupted. Here goes:

Problem

It all began when I noticed that my weather extension for Gnome Shell was not
working. It was then that I determined I had lost the Internet. I tried to use
Iceweasel to log into my wireless access point but I was unable to get any
network connection. When I tried to exit Iceweasel the window closed only to
reveal a duplicate. I say duplicate because it had the same tabs open. When I
tried to close that window I got no response. I ended up using the Processes
tab of the System Monitor app to terminate the process. I then rebooted. My
network connection was down so I tried using the Network control panel to
connect with no success. I power cycled my access point and by the time I got
back to my desktop it had already connected.

The first thing I tried was to use Iceweasel to visit the Gnome Shell
Extensions page where I could delete the weather extension and reinstall it. I
was able to delete it but I was unable to install it again. Normally when I
install an extension I get a popup window with two choices - Cancel or Install.
In this case I did not get the popup window, and the extension did not install.
I tried looking in /var/log for a log file but found none. I then searched
through my ~/.mozilla directory tree for a log file. Again I was unsuccessful.

Action Taken

I tried adding a guest account and logging into that account. When I launched
Iceweasel it came cleanly. After completing an initial setup I once again
navigated to the Gnome Shell extensions website. This time I was able to add
and remove extensions. After logging back into my own user account I archived
my ~/.mozilla directory tree before deleting it. When I launched Iceweasel it
came up cleanly. I had to completely reconfigure Iceweasel as a new install,
but I am now running again with no known issues.

Conclusion

I do not know if there was any cause and effect relationship between the issues
I had with Iceweasel and my wireless access point going down. If you are
interested in doing a post-mortem of my ~/.mozilla directory tree I can provide
you with a copy of the archive I created. If I can be of any assistance please
do not hesitate to contact me. I am at your disposal.





-- Package-specific info:

-- Extensions information
Name: AdBlock for YouTube™
Location: ${PROFILE_EXTENSIONS}/jid1-q4sG8pYhq8KGHs at jetpack.xpi
Status: enabled

Name: Adblock Plus
Location: ${PROFILE_EXTENSIONS}/{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
Status: enabled

Name: Add to Search Bar
Location: ${PROFILE_EXTENSIONS}/add-to-searchbox at maltekraus.de.xpi
Status: enabled

Name: Default theme
Location: /usr/lib/iceweasel/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}
Package: iceweasel
Status: enabled

Name: Element Hiding Helper for Adblock Plus
Location: ${PROFILE_EXTENSIONS}/elemhidehelper at adblockplus.org.xpi
Status: enabled

Name: Gmail™ Notifier Plus
Location: ${PROFILE_EXTENSIONS}/jid1-sqmEAwSoa3FZPc at jetpack.xpi
Status: enabled

Name: Google App Launcher
Location: ${PROFILE_EXTENSIONS}/@gglappbtn.xpi
Status: enabled

Name: iCloud™ Notifier
Location: ${PROFILE_EXTENSIONS}/jid1-iqxESwZsa2GZTp at jetpack.xpi
Status: enabled

Name: New Tab Homepage
Location: ${PROFILE_EXTENSIONS}/{66E978CD-981F-47DF-AC42-E3CF417C1467}.xpi
Status: enabled

Name: Open Bookmarks in New Tab
Location: ${PROFILE_EXTENSIONS}/openbookmarkintab at piro.sakura.ne.jp.xpi
Status: enabled

Name: TinEye Reverse Image Search
Location: ${PROFILE_EXTENSIONS}/tineye at ideeinc.com.xpi
Status: enabled

Name: Video Downloader professional
Location: ${PROFILE_EXTENSIONS}/ffext_basicvideoext at startpage24.xpi
Status: enabled

Name: YouTube Video and Audio Downloader
Location: ${PROFILE_EXTENSIONS}/feca4b87-3be4-43da-a1b1-137c24220968 at jetpack.xpi
Status: enabled

-- Plugins information
Name: Gnome Shell Integration
Location: /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so
Package: gnome-shell
Status: enabled

Name: iTunes Application Detector
Location: /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so
Package: rhythmbox-plugins
Status: enabled


-- Addons package information
ii  gnome-shell    3.14.4-1~deb amd64        graphical shell for the GNOME des
ii  iceweasel      43.0.2-1~bpo amd64        Web browser based on Firefox
ii  rhythmbox-plug 3.1-1        amd64        plugins for rhythmbox music playe

-- System Information:
Debian Release: 8.2
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages iceweasel depends on:
ii  debianutils               4.4+b1
ii  fontconfig                2.11.0-6.3
ii  libasound2                1.0.28-1
ii  libatk1.0-0               2.14.0-1
ii  libc6                     2.19-18+deb8u1
ii  libcairo2                 1.14.0-2.1
ii  libdbus-1-3               1.8.20-0+deb8u1
ii  libdbus-glib-1-2          0.102-1
ii  libevent-2.0-5            2.0.21-stable-2
ii  libffi6                   3.1-2+b2
ii  libfontconfig1            2.11.0-6.3
ii  libfreetype6              2.5.2-3+deb8u1
ii  libgcc1                   1:4.9.2-10
ii  libgdk-pixbuf2.0-0        2.31.1-2+deb8u4
ii  libglib2.0-0              2.42.1-1
ii  libgtk2.0-0               2.24.25-3
ii  libhunspell-1.3-0         1.3.3-3
ii  libpango-1.0-0            1.36.8-3
ii  libsqlite3-0              3.8.7.1-1+deb8u1
ii  libstartup-notification0  0.12-4
ii  libstdc++6                4.9.2-10
ii  libx11-6                  2:1.6.2-3
ii  libxcomposite1            1:0.4.4-1
ii  libxdamage1               1:1.1.4-2+b1
ii  libxext6                  2:1.3.3-1
ii  libxfixes3                1:5.0.1-2+b2
ii  libxrender1               1:0.9.8-1+b1
ii  libxt6                    1:1.1.4-1+b1
ii  procps                    2:3.3.9-9
ii  zlib1g                    1:1.2.8.dfsg-2+b1

Versions of packages iceweasel recommends:
ii  gstreamer1.0-libav         1.4.4-2
ii  gstreamer1.0-plugins-good  1.4.4-2

Versions of packages iceweasel suggests:
pn  fonts-lmodern          <none>
pn  fonts-stix | otf-stix  <none>
ii  libcanberra0           0.30-2.1
ii  libgnomeui-0           2.24.5-3
ii  libgssapi-krb5-2       1.12.1+dfsg-19+deb8u1
pn  mozplugger             <none>

-- Configuration Files:
/etc/iceweasel/profile/bookmarks.html f6a4351c69179af4293e4a82412e0244 [Errno 2] No such file or directory: u'/etc/iceweasel/profile/bookmarks.html f6a4351c69179af4293e4a82412e0244'

-- no debconf information



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