Bug#809856: iceweasel: Iceweasel locked up and got corrupted
Len Huppe
lhuppe at gmail.com
Mon Jan 4 18:27:14 UTC 2016
Package: iceweasel
Version: 43.0.2-1~bpo80+1
Severity: important
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation?
* What exactly did you do (or not do) that was effective (or
ineffective)?
* What was the outcome of this action?
* What outcome did you expect instead?
*** End of the template - remove these template lines ***
Introduction
Please forgive me for this long writeup. I suggest that you grab a cup of
coffee and get comfortable. A lot happened today and I want to convey all of it
to you while it is still fresh in my mind. I am hoping to answer some of your
questions here so that you have no need to ask me later. In short, Iceweasel
locked up and got corrupted. Here goes:
Problem
It all began when I noticed that my weather extension for Gnome Shell was not
working. It was then that I determined I had lost the Internet. I tried to use
Iceweasel to log into my wireless access point but I was unable to get any
network connection. When I tried to exit Iceweasel the window closed only to
reveal a duplicate. I say duplicate because it had the same tabs open. When I
tried to close that window I got no response. I ended up using the Processes
tab of the System Monitor app to terminate the process. I then rebooted. My
network connection was down so I tried using the Network control panel to
connect with no success. I power cycled my access point and by the time I got
back to my desktop it had already connected.
The first thing I tried was to use Iceweasel to visit the Gnome Shell
Extensions page where I could delete the weather extension and reinstall it. I
was able to delete it but I was unable to install it again. Normally when I
install an extension I get a popup window with two choices - Cancel or Install.
In this case I did not get the popup window, and the extension did not install.
I tried looking in /var/log for a log file but found none. I then searched
through my ~/.mozilla directory tree for a log file. Again I was unsuccessful.
Action Taken
I tried adding a guest account and logging into that account. When I launched
Iceweasel it came cleanly. After completing an initial setup I once again
navigated to the Gnome Shell extensions website. This time I was able to add
and remove extensions. After logging back into my own user account I archived
my ~/.mozilla directory tree before deleting it. When I launched Iceweasel it
came up cleanly. I had to completely reconfigure Iceweasel as a new install,
but I am now running again with no known issues.
Conclusion
I do not know if there was any cause and effect relationship between the issues
I had with Iceweasel and my wireless access point going down. If you are
interested in doing a post-mortem of my ~/.mozilla directory tree I can provide
you with a copy of the archive I created. If I can be of any assistance please
do not hesitate to contact me. I am at your disposal.
-- Package-specific info:
-- Extensions information
Name: AdBlock for YouTube™
Location: ${PROFILE_EXTENSIONS}/jid1-q4sG8pYhq8KGHs at jetpack.xpi
Status: enabled
Name: Adblock Plus
Location: ${PROFILE_EXTENSIONS}/{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
Status: enabled
Name: Add to Search Bar
Location: ${PROFILE_EXTENSIONS}/add-to-searchbox at maltekraus.de.xpi
Status: enabled
Name: Default theme
Location: /usr/lib/iceweasel/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}
Package: iceweasel
Status: enabled
Name: Element Hiding Helper for Adblock Plus
Location: ${PROFILE_EXTENSIONS}/elemhidehelper at adblockplus.org.xpi
Status: enabled
Name: Gmail™ Notifier Plus
Location: ${PROFILE_EXTENSIONS}/jid1-sqmEAwSoa3FZPc at jetpack.xpi
Status: enabled
Name: Google App Launcher
Location: ${PROFILE_EXTENSIONS}/@gglappbtn.xpi
Status: enabled
Name: iCloud™ Notifier
Location: ${PROFILE_EXTENSIONS}/jid1-iqxESwZsa2GZTp at jetpack.xpi
Status: enabled
Name: New Tab Homepage
Location: ${PROFILE_EXTENSIONS}/{66E978CD-981F-47DF-AC42-E3CF417C1467}.xpi
Status: enabled
Name: Open Bookmarks in New Tab
Location: ${PROFILE_EXTENSIONS}/openbookmarkintab at piro.sakura.ne.jp.xpi
Status: enabled
Name: TinEye Reverse Image Search
Location: ${PROFILE_EXTENSIONS}/tineye at ideeinc.com.xpi
Status: enabled
Name: Video Downloader professional
Location: ${PROFILE_EXTENSIONS}/ffext_basicvideoext at startpage24.xpi
Status: enabled
Name: YouTube Video and Audio Downloader
Location: ${PROFILE_EXTENSIONS}/feca4b87-3be4-43da-a1b1-137c24220968 at jetpack.xpi
Status: enabled
-- Plugins information
Name: Gnome Shell Integration
Location: /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so
Package: gnome-shell
Status: enabled
Name: iTunes Application Detector
Location: /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so
Package: rhythmbox-plugins
Status: enabled
-- Addons package information
ii gnome-shell 3.14.4-1~deb amd64 graphical shell for the GNOME des
ii iceweasel 43.0.2-1~bpo amd64 Web browser based on Firefox
ii rhythmbox-plug 3.1-1 amd64 plugins for rhythmbox music playe
-- System Information:
Debian Release: 8.2
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages iceweasel depends on:
ii debianutils 4.4+b1
ii fontconfig 2.11.0-6.3
ii libasound2 1.0.28-1
ii libatk1.0-0 2.14.0-1
ii libc6 2.19-18+deb8u1
ii libcairo2 1.14.0-2.1
ii libdbus-1-3 1.8.20-0+deb8u1
ii libdbus-glib-1-2 0.102-1
ii libevent-2.0-5 2.0.21-stable-2
ii libffi6 3.1-2+b2
ii libfontconfig1 2.11.0-6.3
ii libfreetype6 2.5.2-3+deb8u1
ii libgcc1 1:4.9.2-10
ii libgdk-pixbuf2.0-0 2.31.1-2+deb8u4
ii libglib2.0-0 2.42.1-1
ii libgtk2.0-0 2.24.25-3
ii libhunspell-1.3-0 1.3.3-3
ii libpango-1.0-0 1.36.8-3
ii libsqlite3-0 3.8.7.1-1+deb8u1
ii libstartup-notification0 0.12-4
ii libstdc++6 4.9.2-10
ii libx11-6 2:1.6.2-3
ii libxcomposite1 1:0.4.4-1
ii libxdamage1 1:1.1.4-2+b1
ii libxext6 2:1.3.3-1
ii libxfixes3 1:5.0.1-2+b2
ii libxrender1 1:0.9.8-1+b1
ii libxt6 1:1.1.4-1+b1
ii procps 2:3.3.9-9
ii zlib1g 1:1.2.8.dfsg-2+b1
Versions of packages iceweasel recommends:
ii gstreamer1.0-libav 1.4.4-2
ii gstreamer1.0-plugins-good 1.4.4-2
Versions of packages iceweasel suggests:
pn fonts-lmodern <none>
pn fonts-stix | otf-stix <none>
ii libcanberra0 0.30-2.1
ii libgnomeui-0 2.24.5-3
ii libgssapi-krb5-2 1.12.1+dfsg-19+deb8u1
pn mozplugger <none>
-- Configuration Files:
/etc/iceweasel/profile/bookmarks.html f6a4351c69179af4293e4a82412e0244 [Errno 2] No such file or directory: u'/etc/iceweasel/profile/bookmarks.html f6a4351c69179af4293e4a82412e0244'
-- no debconf information
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