Bug#852149: Re : Re: Firefox-ESR Crash in Stretch when exiting Browser with Orca running

Thibaut Paumard thibaut at debian.org
Wed Mar 1 14:10:13 UTC 2017


Dear Firefox maintainers,

We have several users confirming this bug:
https://lists.debian.org/debian-accessibility/2017/02/msg00062.html

More precisely and although I have not been able to reproduce it, it
appears that for those users, firefox-esr crashes upon exit when the
orca screen reader is running.

The symptom that firefox crashes is the crash report window popping-up.

The original bug reporter also mentioned in the thread above that he is
using orca as well.

Kind regards, Thibaut.



Le 01/03/2017 à 10:35, MENGUAL Jean-Philippe a écrit :
> Hi,
> 
> I have reported this:
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=852149
> 
> You should then reply to this bug. I know I submitted in it two kinds of problems, but we easily can focus on the crash.
> 
> I am not sure I precised I use Orca, could be useful to mention, indeed.
> 
> Regards 
> 
> 
> Jean-Philippe MENGUAL
> 
> HYPRA, progressons ensemble
> 
> Tél.: 01 84 73 06 61
> 
> Mail: contact at hypra.fr
> 
> Site Web: http://www.hypra.fr
> 
> ----- Thibaut Paumard <thibaut at debian.org> a écrit :
>> Le 24/02/2017 à 17:35, am_dxer at fastmail.fm a écrit :
>>> Hello,
>>> I have all the latest packages installed for the testing release. I
>>> notice that almost every time I close firefox-esr, I get a message that
>>> it has crashed. I guess I am not sure if this is an accessibility
>>> related issue. The reason I think it might be is because if these
>>> crashes were happening without Orca running, many other users would have
>>> noticed it. The test case that i have is to just open Firefox and close
>>> it. This seems to cause a crash in most cases for me with a resulting
>>> dialog asking if I want to send crash results to Mozilla. If I use the
>>> Firefox package from experimental, the crashes are gone. I thought it
>>> might be interesting to see if any Orca users can reproduce this and if
>>> any sighted users can confirm whether the crash occurs when Orca is off.
>>> I can reproduce on both an AMD and Intel machine. Thanks
>>>
>>
>> Hi, we have a second user who confirms the crash when orca is running.
>> He unfortunately cannot with orca off. I'm forwarding his two mails with
>> permission below.
>>
>> Dear am_dxer, can you report this as a bug against firefox-esr with
>> X-Debbugs-CC to this list?
>>
>> Can you try also with firefox non-ESR?
>>
>> Regards, Thibaut.
>>
>>
>> -------- Message transféré --------
>> Sujet : Re: Firefox-ESR Crash in Stretch when exiting Browser with Orca
>> running
>> Date : Mon, 27 Feb 2017 08:44:51 -0500
>> De : Doug Smith <romans10.9 at minister.com>
>> Répondre à : romans10.9 at minister.com
>> Pour : Thibaut Paumard <thibaut at debian.org>
>>
>> It happens over here almost all the time.  I know that the browser
>> didn't crash because I just used it and exited from it only seconds
>> before the report dialogue comes up here.
>>
>> Interesting.
>>
>>
>> -------- Message transféré --------
>> Sujet : Re: Firefox-ESR Crash in Stretch when exiting Browser with Orca
>> running
>> Date : Mon, 27 Feb 2017 14:05:15 -0500
>> De : Doug Smith <romans10.9 at minister.com>
>> Pour : Thibaut Paumard <thibaut at debian.org>
>>
>>
>>
>> This is with the screen reader on and I would not be able to test with
>> it off.  I just thought it was something I had set when I had a system
>> with firefox 50 on it and it carried over to my .mozilla directory which
>> I kept for this system so that I could hold onto some web site logins.
>> I don't know what's causing it but it is annoying.
>>
>>
>> Sorry I can't help.
>>
>>
> 



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