[Pkg-owncloud-commits] [owncloud-doc] 07/60: Update troubleshooting guide

[David Prévot]

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taffit pushed a commit to branch master
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commit 25bd11bb8b9a51154298626f8cbd78b1a8cc55ef
Author: Thomas Tanghus <thomas at tanghus.net>
Date:   Tue Jan 28 22:59:41 2014 +0100

    Update troubleshooting guide
---
 user_manual/pim/contacts.rst        |  6 ++++++
 user_manual/pim/troubleshooting.rst | 33 +++++++++++++++++++++++++++++++++
 2 files changed, 39 insertions(+)

diff --git a/user_manual/pim/contacts.rst b/user_manual/pim/contacts.rst
index b30aa24..25fea2e 100755
--- a/user_manual/pim/contacts.rst
+++ b/user_manual/pim/contacts.rst
@@ -144,3 +144,9 @@ Other Syncing options provided by ownCloud
 
 1. For Android you may use official Android app which can be found `here <https://owncloud.org/install/>`_.
 2. And for iOS (iPhone and iPad) use their app which can be found `here <https://owncloud.org/install/>`_.
+
+It doesn't work!!!
+------------------
+
+Are you having problems using the app? Have a look at the :doc:`troubleshooting` guide.
+
diff --git a/user_manual/pim/troubleshooting.rst b/user_manual/pim/troubleshooting.rst
index 57ac534..a740d14 100644
--- a/user_manual/pim/troubleshooting.rst
+++ b/user_manual/pim/troubleshooting.rst
@@ -1,6 +1,25 @@
 Troubleshooting
 ===============
 
+Debugging the issue
+-------------------
+
+In a standard ownCloud installation the log level is set to "Normal". to find any issues
+you need to raise the log level to "All" from the Admin page.
+Some logging - for example JavaScript console logging - needs manually editing the
+configuration file.
+Edit :file:`config/config.php` and add ``define('DEBUG', true);``::
+
+    <?php
+    define('DEBUG',true);
+    $CONFIG = array (
+        ... configuration goes here ...
+    );
+
+For JavaScript issues you will also need to view the javascript console. All major browsers
+have decent developer tools for viewing the console, and you usually access them by
+pressing F-12. For Firefox it is recommended to install the `Firebug extension <https://getfirebug.com/>`_.
+
 Service discovery
 -----------------
 
@@ -34,3 +53,17 @@ If you use Nginx as web server, the setting looks something like::
 Now change the URL in the client settings to just use ``ADDRESS`` instead of e.g. ``ADDRESS/remote.php/carddav/principals/username``.
 
 This problem is being discussed in the `forum <http://forum.owncloud.org/viewtopic.php?f=3&t=71&p=2211#p2197>`_.
+
+Unable to update Contacts or Events
+-----------------------------------
+
+If you get an error like ``PATCH https://ADDRESS/some_url HTTP/1.0 501 Not Implemented`` it is
+likely caused by one of the following reasons:
+
+Outdated lighttpd web server
+  lighttpd in debian wheezy (1.4.31) doesn't support the PATCH HTTP verb.
+  Upgrade to lighttpd >= 1.4.33.
+
+Using Pound reverse-proxy/load balancer
+  As of writing this Pound doesn't support the HTTP/1.1 verb.
+  Pound is easily `patched <http://www.apsis.ch/pound/pound_list/archive/2013/2013-08/1377264673000>`_ to support HTTP/1.1.
\ No newline at end of file

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