[Pkg-owncloud-commits] [owncloud-doc] 05/49: Add troubleshooting for documents app

David Prévot taffit at moszumanska.debian.org
Thu Mar 12 02:06:45 UTC 2015


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taffit pushed a commit to branch master
in repository owncloud-doc.

commit 4f4e16c243691ea8b94b9d3d5993c860d6bb3b39
Author: RealRancor <Fisch.666 at gmx.de>
Date:   Tue Feb 10 20:34:05 2015 +0100

    Add troubleshooting for documents app
---
 .../collaborative_documents_configuration.rst              | 14 ++++++++++++++
 1 file changed, 14 insertions(+)

diff --git a/admin_manual/configuration/collaborative_documents_configuration.rst b/admin_manual/configuration/collaborative_documents_configuration.rst
index 17bbce1..ab3a852 100644
--- a/admin_manual/configuration/collaborative_documents_configuration.rst
+++ b/admin_manual/configuration/collaborative_documents_configuration.rst
@@ -35,3 +35,17 @@ on the ``Apply and test`` button. If you have a working LibreOffice or OpenOffic
 installation a green ``Saved`` icon should appear.
 
 .. image:: ../images/documents_apply_test.png
+
+**Troubleshooting**
+
+If the mentioned test fails please make sure that:
+
+* you're not running Windows (it is currently not supported)
+* the PHP functions ``escapeshellarg`` and ``shell_exec`` are not disabled in your
+  PHP configuration
+* the libreoffice/openoffice binary is within your PATH and is executeable for the
+  HTTP user
+* your SELinux configuration is not blocking the execution of the binary
+* the PHP ``open_basedir`` is correctly configured to allow the access to the binary
+
+More hints why the test is failing can be found in your ``data/owncloud.log``.
\ No newline at end of file

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