Bug#529667: Clean install of plone3-site cannot be reached: "Timeout Error"

Soren Stoutner sorens at h3solution.com
Wed May 20 21:30:51 UTC 2009


Package: plone3-site
Version: 3.1.7-1
Severity: grave
Justification: renders package unusable


When doing a clean install of plone3-site on amd64, the plone instance cannot be reached via 
web browser.  Going to http://localhost:8081 in Konqueror returns the following error message:

The requested operation could not be completed
Timeout Error

It seems that Zope 2.10 is running and listening on 8081.  Going to any other port results in a 
different error.

http://localhost:8082

The requested operation could not be completed
Connection to Server Refused

nmap also indicates that the port is being listened on:

nmap -sT -O localhost

Starting Nmap 4.68 ( http://nmap.org ) at 2009-05-20 15:27 MDT
Interesting ports on localhost (127.0.0.1):
Not shown: 1705 closed ports
PORT     STATE SERVICE
25/tcp   open  smtp
80/tcp   open  http
111/tcp  open  rpcbind
113/tcp  open  auth
587/tcp  open  submission
631/tcp  open  ipp
1015/tcp open  unknown
7000/tcp open  afs3-fileserver
8000/tcp open  http-alt
8081/tcp open  blackice-icecap
Device type: general purpose
Running: Linux 2.6.X
OS details: Linux 2.6.17 - 2.6.24

I initially noticed this problem on an amd64 machine running an existing plone3-site after 
upgrading yesterday to current testing (pulling in all the KDE4 packages).  There were so many 
packages downloaded that I didn't notice if any of them affected Plone or Zope.  In triaging 
the problem, I noticed that I had the same problem with a clean install on a different amd64 
box that had not previously been running Plone but was fully up to date with testing.

Restarting Zope 2.10 results in no errors and there are no error messages in the Zope logs.

-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.26-2-amd64 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages plone3-site depends on:
ii  debconf [debconf-2.0]         1.5.26     Debian configuration management sy
ii  zope-common                   0.5.47     common settings and scripts for Zo
ii  zope-plone3                   3.1.7-1    content management system based on
ii  zope2.10                      2.10.7-1   Open Source Web Application Server

plone3-site recommends no packages.

plone3-site suggests no packages.

-- debconf information:
* plone3-site/instance-http-port: 8081
* plone3-site/admin-user: admin
  plone-site/internal:
* plone3-site/keep-data-on-purge: true





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