[Reportbug-maint] Bug#489447: reportbug: Will go on endless loop trying to login to smtp server (and looses all information)

alecs1 nuorama at gmail.com
Sat Jul 5 21:21:45 UTC 2008

Package: reportbug
Version: 3.42
Severity: important

Trying to do an installation-report for a laptop I started reportbug and 
missconfigured it, giving it a 
wrong smtp server (the server exists, but is not related to my account). After 
filling all the 
information I went to the end and reportbug went in an endless loop 
"password for user at wrong-smtp-server
trying to connect to ..."
There's more to it: the nano editor said it saved the file in /tmp, but I when 
went after it the file was gone. Please don't delete the temporary file at 
all, leave it to the next reboot, or at least until the message is sure to be 
Reconfiguring reportbug running another parallel instance did not help, of 
Choosing severity as important, because I dropped a lot of bug reports because 
of the quirks of this reportbug program. This time it was about 30 min lost 
for borowing the laptop etc.
Also, if anyone is curious, here are some partial contents I edited externally 
before starting reportbug:

Title: Installation falls asleep on Dell Vostro 1000, using the keyboard wakes 
it up

Report: The installer starts, shows the installation options, I choose normal 
install (the others have the problem too) and then it says it loads the 
kernel. Loading writes a few lines and then stops. Pressing a
button makes a few other lines to be written and so on. The entire 
installation has this problem. I was
able to finish it by placing a heavier glass on some keyboard buttons.
After the first reboot the computer is fine, no more sleeps.

-- Package-specific info:
** Environment settings:

** /home/alecs1/.reportbugrc:
reportbug_version "3.18"
mode novice
ui text
email "nuorama at gmail.com"
smtphost "***"

-- System Information:
Debian Release: lenny/sid
  APT prefers testing
  APT policy: (900, 'testing'), (500, 'stable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.25-2-686 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages reportbug depends on:
ii  apt                           0.7.14+b1  Advanced front-end for dpkg
ii  python                        2.5.2-1    An interactive high-level 
ii  python-central                0.6.7      register and build utility for 

reportbug recommends no packages.

-- no debconf information

Alex Dănilă

More information about the Reportbug-maint mailing list