[Reportbug-maint] Bug#372720: Mode experts allows to bypass the reportbug criticity limitations

Thomas Arendsen Hein thomas at intevation.de
Tue Jun 23 16:43:27 UTC 2009

* Sandro Tosi <morph at debian.org> [20090623 13:26]:
> 2009/4/23 chaica <chaica at ohmytux.com>:
> > As said in the reportbug documentation (man page), you can bypass this
> > limitation bu using the expert mode, which lets you define your
> > criticity without limitations.
> Simon, Thomas,
> do you find this solution acceptable? Can we then consider this bug closed?

Acceptable, but not ideal. Providing a user-proof solution is
sometimes too complicated, and as a developer I understand (and have
experienced) the problem of users reporting things as critical which
are not.

But I'd rather have 5 reports marked as critical instead of grave
because the user exaggerated his problem than of a single critical
report lost because the user got annoyed by being controlled too
much by the reporting tool.

But as I said, it is acceptable, and I'd rather see grave or
critical problems fixed instead of discussing this endlessly :)

Thomas Arendsen Hein

thomas at intevation.de - http://intevation.de/~thomas/ - OpenPGP key: 0x5816791A
Intevation GmbH, Neuer Graben 17, 49074 Osnabrueck - AG Osnabrueck, HR B 18998
Geschaeftsfuehrer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner

More information about the Reportbug-maint mailing list