[Reportbug-maint] Bug#590242: confirmed as related to calling reportbug only from the desktop file

Neil Williams codehelp at debian.org
Sun Aug 1 21:09:18 UTC 2010

Package: reportbug
Version: 4.12.4em1
Severity: normal

I tried to send this comment using the desktop file:

Testing again from the desktop file this time, after configuring reportbug to
use reportbug.debian.org.

Interesting that reportbug configure gets the right name and email address and
comments those out of the /home/user/.reportbugrc as the values are "default".

As much as possible, I'm trying to test this with reportbug configured only
using reportbug itself, rather than editing ~/.reportbugrc - the original
discussion was about users who probably wouldn't think about editing the file.

I got this error:

SMTP send failure: (550, 'No valid sender found in the From:, Sender: and
Reply-to: headers'). Do you want to retry (or else save the report and exit)??

This is sent from the command line, explicitly setting
--email=codehelp at debian.org

Maybe reportbug should write out ~/.reportbugrc to specify the default name and
email even if it is the default, or maybe something in the desktop file call is
causing the environment to be dropped and the commented out default is then not
read in?

-- Package-specific info:
** Environment settings:
DEBEMAIL="codehelp at debian.org"

** /home/neil/.reportbugrc:
reportbug_version "4.12.4"
mode novice
ui gtk2
header "X-Debbugs-CC: codehelp at debian.org"
smtphost reportbug.debian.org

-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.30-1-686 (SMP w/2 CPU cores)
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt                 Advanced front-end for dpkg (gripp
ii  python                       2.6.5-5em1  An interactive high-level object-o
ii  python-reportbug             4.12.4em1   Python modules for interacting wit

reportbug recommends no packages.

reportbug suggests no packages.

-- no debconf information

*** /home/neil/.reportbugrc
# reportbug preferences file
# character encoding: UTF-8
# Version of reportbug this preferences file was written by
reportbug_version "4.12.4"
# default operating mode: one of: novice, standard, advanced, expert
mode novice
# default user interface
ui gtk2
# offline setting - comment out to be online
# name and email setting (if non-default)
# realname "Neil Williams"
# email "codehelp at debian.org"
# Disable fallback mode by commenting out the following:
header "X-Debbugs-CC: codehelp at debian.org"
smtphost reportbug.debian.org

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