[Reportbug-maint] Bug#295386: Bug#295386: fixed in reportbug 4.11

[Sandro Tosi]

2010/3/16 Steve Langasek <vorlon at debian.org>:
> reopen 295386
> thanks
>
> On Tue, Mar 16, 2010 at 06:49:03PM +0000, Sandro Tosi wrote:
>>      - remove release critical severities when running in 'novice' mode; thanks
>>        to Steve Langasek for the report; Closes: #295386
>
> This is not what I asked for.  I said that, in novice mode, users should not
> be presented with a list of severities *by name* to pick between because
> they won't have read the documentation and won't know what the correct
> severity is.
>
> I think there are real reasons that novice users may still need to *file* RC
> bugs, and in those cases they should be allowed to pick the severity based
> on a text *description* of the severity level - just not by a severity name.

Every reporter is presented with a menu with the severity name and the
description, for example (and in novice mode):

1 important  a bug which has a major effect on the usability of a
package, without rendering it completely
             unusable to everyone.

2 normal     a bug that does not undermine the usability of the whole
package; for example, a problem with
             a particular option or menu item.

3 minor      things like spelling mistakes and other minor cosmetic
errors that do not affect the core
             functionality of the package.

4 wishlist   suggestions and requests for new features.


so the description is already there: they read it, they choose the
severity that's correct for the problem and select it, then go on.

Could you please elaborate *exactly* what you are requesting? Only
show the description?

Please also note you wrote "I think it would be better to either not
offer users the choice of RC severities in novice mode" as your first
choice of solution, so now complaining it's not the right solution
seems a bit unfair.

Regards,
-- 
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi