[Reportbug-maint] Bug#707725: reportbug: Should complain when the From address matches FROM_DAEMON

[Heinrich Moser]

Hi!

On Sun, 19 May 2013, Sandro Tosi wrote:
> On Fri, May 10, 2013 at 7:04 PM, Heinrich Moser <heinzi+debian at heinzi.at> wrote:
>> According to <http://www.debian.org/Bugs/Reporting>, mails matching
>> procmail's FROM_DAEMON (which includes the popular mail at mydomain)
>> won't be received by the bug tracking system. If the mail address
>> entered by the user matches this regular expression, the mail address
>> should be rejected by reportbug.
>
> have you got one of your emails rejected because it matched
> FROM_DAEMON from BTS? are you trying to fix something that occurred
> for real?

Yes. When submitting my first bug report I got suspicious when I did not 
receive a confirmation message after a few hours. My main e-mail address 
is mail at mydomain.

(I probably used mail+debian at ... for the bug report. Obviously, I'm using 
another alias right now, since the BTS might otherwise filter the mail -- 
I don't know if the filter only applies to submit@ or to 
*@bugs.debian.org.)

> no-one ever complained for this problem, so I'm not
> convinced to complicated the code to "fix" something that's not
> broken.

That's fine with me, I can easily workaround it by using another mail 
address for bug reports.

The thing is: People can only complain about this issue (via the BTS) 
after they have found the cause (the FROM_DAEMON filter), after which it 
is no longer an issue for them personally (since they know how to 
workaround it).

To determine the impact, one would probably need to check how many 
mails sent by reportbug get filtered by the procmail rule. However, I 
don't know if this can be done easily, or if you consider this worth the 
effort (after all, most bug reports proably come from experienced users 
who know about this restriction).

Greetings,
     Heinzi