[Reportbug-maint] Bug#771833: reportbug: Reportbug crashes when there is accentuated character in the "Name used"

Morel Berenger berenger.morel at neutralite.org
Tue Dec 2 18:07:21 UTC 2014

Package: reportbug
Version: 6.4.4+deb7u1
Severity: important
Tags: l10n

Dear Maintainer,

When using reportbug the first time, it asked me my name. Using my firstname here (which is 'Bérenger') made reportbug crash, with this message:

$ reportbug 
Welcome to reportbug! Since it looks like this is the first time you have used reportbug, we are configuring its behavior.
These settings will be saved to the file "/home/berenger/.reportbugrc", which you will be free to edit further.
Please choose the default operating mode for reportbug.

1 novice    Offer simple prompts, bypassing technical questions.

2 standard  Offer more extensive prompts, including asking about things that a moderately sophisticated user would be expected
            to know about Debian.

3 advanced  Like standard, but assumes you know a bit more about Debian, including "incoming".

4 expert    Bypass most handholding measures and preliminary triage routines. This mode should not be used by people
            unfamiliar with Debian's policies and operating procedures.

Select mode: [novice] 2
Will reportbug often have direct Internet access? (You should answer yes to this question unless you know what you are doing
and plan to check whether duplicate reports have been filed via some other channel.) [Y|n|q|?]? 
What real name should be used for sending bug reports?
Traceback (most recent call last):
  File "/usr/bin/reportbug", line 2206, in <module>
  File "/usr/bin/reportbug", line 1080, in main
    return iface.user_interface()
  File "/usr/bin/reportbug", line 1196, in user_interface
  File "/usr/bin/reportbug", line 576, in offer_configuration
    realname = realname.decode(charset, 'replace')
  File "/usr/lib/python2.7/encodings/utf_8.py", line 16, in decode
    return codecs.utf_8_decode(input, errors, True)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 1: ordinal not in range(128)

-- Package-specific info:
** Environment settings:

** /home/berenger/.reportbugrc:
reportbug_version "6.4.4"
mode standard
ui text
realname "Morel Berenger"
email "berenger.morel at neutralite.org"
header "X-Debbugs-CC: berenger.morel at neutralite.org"
smtphost reportbug.debian.org

-- System Information:
Debian Release: 7.7
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: i386 (i686)

Kernel: Linux 3.16-0.bpo.3-686-pae (SMP w/1 CPU core)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt     
ii  python            2.7.3-4+deb7u1
ii  python-reportbug  6.4.4+deb7u1

reportbug recommends no packages.

Versions of packages reportbug suggests:
pn  claws-mail                               <none>
pn  debconf-utils                            <none>
pn  debsums                                  <none>
pn  dlocate                                  <none>
pn  emacs22-bin-common | emacs23-bin-common  <none>
ii  file                                     5.11-2+deb7u6
ii  gnupg                                    1.4.12-7+deb7u6
pn  postfix | exim4 | mail-transport-agent   <none>
pn  python-gtk2                              <none>
pn  python-gtkspell                          <none>
pn  python-urwid                             <none>
pn  python-vte                               <none>
pn  xdg-utils                                <none>

Versions of packages python-reportbug depends on:
ii  apt     
ii  python            2.7.3-4+deb7u1
ii  python-debian     0.1.21
ii  python-debianbts  1.11
ii  python-support    1.0.15

python-reportbug suggests no packages.

-- no debconf information

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