[Reportbug-maint] Bug#771545: reportbug-gtk hangs while gathering more information

Michael Hatzold m.hatzold at web.de
Sun Nov 30 15:35:40 UTC 2014

Package: reportbug
Version: 6.6.0
Severity: normal

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
trying to use reportbug-gkt for filing a bug report concerning an other package

(And I think you should give this package much, much more attention. Users of Debian who aren't skilled will never try agian to report a bug if the bug reporting utility does not work as it happened to be the case too many times within the last year. Yes the CL version can be used as a fall back. But it's not as easy as the gtk version. And although I am not a beginner I think twice before switching back from the gtk versions to the CL version as it involves editing the rc file manually. A beginner wouldn't even know how to switch back).

   * What was the outcome of this action?

reportbug-gtk didn't finish gathering infos from my system. I then killed it, and instead of filing a bug report for I package I really need (dovecot-core) I am now sitting here caring about the functionality of the reportbug utility.

-- Package-specific info:
** /home/mh/.reportbugrc:
reportbug_version "6.6.0"
mode standard
realname "Michael Hatzold"
email "m.hatzold at web.de"
header "X-Debbugs-CC: m.hatzold at web.de"
smtphost reportbug.debian.org

-- System Information:
Debian Release: jessie/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 3.17-3.towo-siduction-amd64 (SMP w/2 CPU cores; PREEMPT)
Locale: LANG=de_DE.utf8, LC_CTYPE=de_DE.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt     
ii  python            2.7.8-2
ii  python-reportbug  6.6.0
pn  python:any        <none>

reportbug recommends no packages.

Versions of packages reportbug suggests:
pn  claws-mail                                 <none>
ii  debconf-utils                              1.5.53
ii  debsums                                    2.0.52+nmu2
pn  dlocate                                    <none>
pn  emacs23-bin-common | emacs24-bin-common    <none>
ii  exim4                                      4.84-3
ii  exim4-daemon-light [mail-transport-agent]  4.84-3
ii  file                                       1:5.20-2
ii  gnupg                                      1.4.18-4
ii  python-gtk2                                2.24.0-4
pn  python-gtkspell                            <none>
pn  python-urwid                               <none>
ii  python-vte                                 1:0.28.2-5
ii  xdg-utils                                  1.1.0~rc1+git20111210-7.1

Versions of packages python-reportbug depends on:
ii  apt     
ii  python-debian     0.1.25
ii  python-debianbts  1.12
pn  python:any        <none>

python-reportbug suggests no packages.

-- no debconf information

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