[Reportbug-maint] Bug#845554: reportbug: Not prompted for password or necessary information when setting up reportbug

Nancy Anthracite nanthracite at earthlink.net
Thu Nov 24 15:23:42 UTC 2016


Package: reportbug
Version: 6.6.6
Severity: normal

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation? I configured report bug to use my email
saying that it required TLS, gave it the email but I was not asked for a port
or a password and when I tried to submit the report, it did not ask me for a
password and it timed out.
   * What exactly did you do (or not do) that was effective (or
     ineffective)? I found $HOME/.reportbugsrc and commented out everything
except the three lines that were recommended.  That gave me a message that the
headers were incorrect, so I read the /etc/reportbugs.conf and went back to
using my email address and added the port and password and that worked.
   * What was the outcome of this action?  It is working now.
   * What outcome did you expect instead?  Unless it is less difficult to make
it work, most users will not be able to report a bug as rerunning with
-configure does not fix the problem.  I actually had to edit the .reportbugsrc
directly.  I have an earthlink email address, which is pretty common, so I
think a lot of users may be unable to report.

*** End of the template - remove these template lines ***



-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"

** /home/nancy/.reportbugrc:
reportbug_version "6.6.6"
mode standard
ui gtk2
email "nanthracite at earthlink.net"
smtphost "smtpauth.earthlink.net:587"
smtpuser "nanthracite at earthlink.net"
smtppasswd <omitted>
smtptls

-- System Information:
Debian Release: stretch/sid
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'testing'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 4.8.0-1-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages reportbug depends on:
ii  apt               1.3.1
ii  python-reportbug  6.6.6
pn  python:any        <none>

reportbug recommends no packages.

Versions of packages reportbug suggests:
pn  claws-mail                                 <none>
pn  debconf-utils                              <none>
pn  debsums                                    <none>
pn  dlocate                                    <none>
pn  emacs23-bin-common | emacs24-bin-common    <none>
ii  exim4                                      4.88~RC4-2
ii  exim4-daemon-light [mail-transport-agent]  4.88~RC4-2
ii  file                                       1:5.29-1
ii  gnupg                                      2.1.15-9
ii  python-gtk2                                2.24.0-5.1
ii  python-gtkspellcheck                       3.0-1.1
pn  python-urwid                               <none>
ii  python-vte                                 1:0.28.2-5+b1
ii  xdg-utils                                  1.1.1-1

Versions of packages python-reportbug depends on:
ii  apt               1.3.1
ii  file              1:5.29-1
ii  python-debian     0.1.29
ii  python-debianbts  2.6.1
pn  python:any        <none>

python-reportbug suggests no packages.

-- no debconf information



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