[Pkg-cups-devel] Bug#489045: cups: infinite loop, 100%CPU use, while trying to print with HPJetDirect

[Patricio Rojo]

Package: cups
Version: 1.3.7-7
Severity: grave
Justification: renders package unusable

Hi,

   Nothing happens when trying to print, even the test-page, to a HP 
4200 network printer through HPDirect.  If I run 'top', I see a process 
called 'socket' owned by user 'lp' that is using 100% of computer use.

   I first saw this problem several months ago when I was using 'etch' 
on my amd64 machine, but I did not reported a bug because my laptop 
(running i386 'sid') could print without problems in the same printer.  
So, I just thought it was an incompatibility of the etch version of cups 
with the printer.

   However, I'm now runnning 'lenny' on my amd64 machine (and thus I 
have the same version of cups in both computers) and I still have the 
same problem.

   Since no one else is reporting this problem, I guess is something 
very specific to amd64.

   I could not find errors messages anywhere to help with 
the debugging... so please let me know how else can I help.

    Thank you very much,

                      Patricio 



-- System Information:
Debian Release: lenny/sid
  APT prefers testing
  APT policy: (500, 'testing'), (500, 'stable'), (50, 'unstable')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.24-1-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser                  3.108           add and remove users and groups
ii  cups-common              1.3.7-7         Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]    1.5.22          Debian configuration management sy
pi  ghostscript              8.62.dfsg.1-2.1 The GPL Ghostscript PostScript/PDF
ii  libavahi-compat-libdnssd 0.6.22-3        Avahi Apple Bonjour compatibility 
ii  libc6                    2.7-10          GNU C Library: Shared libraries
ii  libcups2                 1.3.7-7         Common UNIX Printing System(tm) - 
pi  libcupsimage2            1.3.7-7         Common UNIX Printing System(tm) - 
ii  libdbus-1-3              1.2.1-2         simple interprocess messaging syst
ii  libgnutls26              2.4.0-2         the GNU TLS library - runtime libr
ii  libkrb53                 1.6.dfsg.3-2    MIT Kerberos runtime libraries
ii  libldap-2.4-2            2.4.9-1         OpenLDAP libraries
ii  libpam0g                 0.99.7.1-6      Pluggable Authentication Modules l
ii  libpaper1                1.1.23          library for handling paper charact
ii  libslp1                  1.2.1-7.3       OpenSLP libraries
ii  lsb-base                 3.2-12          Linux Standard Base 3.2 init scrip
ii  perl-modules             5.10.0-11       Core Perl modules
ii  procps                   1:3.2.7-8       /proc file system utilities
ii  ssl-cert                 1.0.20          simple debconf wrapper for OpenSSL
ii  xpdf-utils [poppler-util 3.02-1.3        Portable Document Format (PDF) sui

Versions of packages cups recommends:
ii  avahi-utils           0.6.22-3           Avahi browsing, publishing and dis
ii  cups-client           1.3.7-7            Common UNIX Printing System(tm) - 
ii  foomatic-filters      3.0.2-20080211-3.1 OpenPrinting printer support - fil
ii  smbclient             2:3.0.30-3         a LanManager-like simple client fo

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd