[Pkg-cups-devel] Bug#489045: Bug#489045: cups: infinite loop, 100%CPU use, while trying to print with HPJetDirect

[Martin Pitt]

severity 489045 normal
tag 489045 moreinfo
thanks

Patricio Rojo [2008-07-02 20:03 -0400]:
>    Nothing happens when trying to print, even the test-page, to a HP 
> 4200 network printer through HPDirect.  If I run 'top', I see a process 
> called 'socket' owned by user 'lp' that is using 100% of computer use.

Since this does not happen for everyone, just on this particular
model, I'm downgrading the severity.

Can you please attach your /var/log/cups/error_log right after this
happens? Also, by using top, can you find out the process ID of that
runaway socket process, and do


  strace -f -o /tmp/strace.out -p PID

  (set PID to the process ID of the socket process)

for some seconds? Please attach /tmp/strace.out here, too.

Thanks,

Martin

-- 
Martin Pitt                        | http://www.piware.de
Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)