[Pkg-hpijs-devel] Bug#465142: hplip: hp-toolbox only partly able to reach printer

[Ross Boylan]

Package: hplip
Version: 2.7.10-5
Severity: normal

1.
The tools | clean cartridges option doesn't seem able to talk to my
printer.  I  hit the clean cartridges button and then the continue
button on the load plain paper popup.  A panel that says "Please Wait
- Cleaning Level 1 Being Performed" comes up, and just sits there.
There's no activity on the printer.

The problem occurs whether run as myself or root.

2. The print test page option did not initially print anything.  The
terminal shows
lpr: Photosmart_C3100: unknown printer
error: Print command failed with exit code 256!

When I installed cupsys-bsd the test page did print.  It looks as if
hplip is set to work with CUPS.  Wouldn't it make more sense to use lp
than lpr?

3. Despite these difficulties, the tool does seem able to communicate
and get my ink levels and other status information.

The printer is a PhotoSmart C3180 All-in-one, connected via USB to a
laptop running CUPS.

-- System Information:
Debian Release: lenny/sid
  APT prefers testing
  APT policy: (990, 'testing'), (800, 'stable'), (700, 'unstable')
Architecture: i386 (i686)

Kernel: Linux 2.6.23-1-686 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages hplip depends on:
ii  adduser             3.105                add and remove users and groups
ii  coreutils           5.97-5.3             The GNU core utilities
ii  cupsys              1.3.5-1+b1           Common UNIX Printing System(tm) - 
ii  hplip-data          2.7.10-5             HP Linux Printing and Imaging - da
ii  libc6               2.7-6                GNU C Library: Shared libraries
ii  libcupsys2          1.3.5-1+b1           Common UNIX Printing System(tm) - 
ii  libjpeg62           6b-14                The Independent JPEG Group's JPEG 
ii  libsane             1.0.19~cvs20071213-5 API library for scanners
ii  libsnmp15           5.4.1~dfsg-5         SNMP (Simple Network Management Pr
ii  libssl0.9.8         0.9.8g-4             SSL shared libraries
ii  libusb-0.1-4        2:0.1.12-9           userspace USB programming library
ii  lsb-base            3.1-24               Linux Standard Base 3.1 init scrip
ii  python              2.4.4-6              An interactive high-level object-o
ii  python-support      0.7.6                automated rebuilding support for p

Versions of packages hplip recommends:
ii  cupsys-client            1.3.5-1+b1      Common UNIX Printing System(tm) - 
ii  hpijs                    2.7.10+2.7.10-5 HP Linux Printing and Imaging - gs
ii  hpijs-ppds               2.7.10+2.7.10-5 HP Linux Printing and Imaging - HP
ii  hplip-gui                2.7.10-5        HP Linux Printing and Imaging - GU
pn  openprinting-ppds        <none>          (no description available)
ii  python-reportlab         2.0dfsg-1       ReportLab library to create PDF do

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