[Pkg-hpijs-devel] Bug#465142: hplip: hp-toolbox only partly able to reach printer
Ross Boylan
RossBoylan at stanfordalumni.org
Sun Feb 10 22:58:21 UTC 2008
On Sun, 2008-02-10 at 17:17 -0500, Ross Boylan wrote:
> Package: hplip
> Version: 2.7.10-5
> Severity: normal
>
> 1.
> The tools | clean cartridges option doesn't seem able to talk to my
> printer. I hit the clean cartridges button and then the continue
> button on the load plain paper popup. A panel that says "Please Wait
> - Cleaning Level 1 Being Performed" comes up, and just sits there.
> There's no activity on the printer.
>
> The problem occurs whether run as myself or root.
The cleaning seems to generate a job, which shows as "stopped" in the
print control tab. I can cancel it, but not push it forward.
If I go into CUPS via the web interface and tell it to reprint the job I
see the error "/usr/lib/cups/filter/pstops failed". The job remains
stopped.
Ross
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