[Pkg-hpijs-devel] Bug#503723: hplip: python /usr/bin/hp-systray at 100% CPU for ever

Tim Richardson te.richardson at gmail.com
Mon Oct 27 20:43:59 UTC 2008 

Package: hplip
Version: 2.8.6.b-3
Severity: important

ome minutes after logging in to gnome, I see 100% CPU for
python /usr/bin/hp-systray

I've been using hplip for a long time; this is a recent problem.

It stays at 100% until I kill it.

I have an HP printer connected via USB which is shared by caps. 
It is reproducible every time I log in.

I don't know how to provide more useful information, but will gladly investigate if I get some hints.


-- Package-specific info:
warning: Invalid ppd_dir value: None
error: SIP not installed or version not found.
error: Version: (Not available. CUPS may not be installed or not running.)
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

HP Linux Imaging and Printing System (ver. 2.8.6b)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
will check both of the above cases (both compile- and run-time dependencies).   

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux antec 2.6.26-1-686 #1 SMP Sat Oct 18 16:22:25 UTC 2008 i686 GNU/Linux

Distribution:
debian unstable

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...

Checking for CUPS...
Status: scheduler is running

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0


------------------------
| RUNTIME DEPENDENCIES |
------------------------


Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.


----------------------
| HPLIP INSTALLATION |
----------------------


Currently installed HPLIP version...
HPLIP 2.8.6b currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=2.8.6b

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.6.20b


-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                        Model                 
  --------------------------------  ----------------------
  hp:/usb/Officejet_Pro_L7500?seri  HP Officejet Pro L7500
  al=MY79J630XV                                           

---------------------------------
| INSTALLEerror: Unable to lock /home/tim/.hplip/hp-systray.lock. Is hp-systray already running?

HP Linux Imaging and Printing System (ver. 2.8.6b)
System Tray Status Service ver. 0.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Unable to connect to dbus. Is hp-systray running?
error: Unable to lock /home/tim/.hplip/hp-systray.lock. Is hp-systray already running?

HP Linux Imaging and Printing System (ver. 2.8.6b)
System Tray Status Service ver. 0.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Unable to connect to dbus. Is hp-systray running?
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
error: scanimage not found.
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: 5 errors and/or warnings.
D CUPS PRINTER QUEUES |
---------------------------------


Officejet_Pro_L7500
-------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Officejet_Pro_L7500?serial=MY79J630XV
PPD: /etc/cups/ppd/Officejet_Pro_L7500.ppd
PPD Description: HP Officejet Pro l7500 Foomatic/hpijs, hpijs 2.8.6b
Printer status: printer Officejet_Pro_L7500 is idle.  enabled since Mon 27 Oct 2008 09:10:26 EST
Communication status: Good

Officejet_Pro_L7500_fax_2
-------------------------
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/usb/Officejet_Pro_L7500?serial=MY79J630XV
PPD: /etc/cups/ppd/Officejet_Pro_L7500_fax_2.ppd
PPD Description: HP Fax
Printer status: printer Officejet_Pro_L7500_fax_2 is idle.  enabled since Mon 27 Oct 2008 09:09:44 EST
Communication status: Good


----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...

Checking output of 'scanimage -L'...

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...

-----------------
| USB I/O SETUP |
-----------------


Checking for permissions of USB attached printers...

HP Device 0x2112 at 004:004: 
    Device URI: hp:/usb/Officejet_Pro_L7500?serial=MY79J630XV
    Device node: /dev/bus/usb/004/004
    Mode: 0664

-----------
| SUMMARY |
-----------


Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html


Done.

-- System Information:
Debian Release: lenny/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.26-1-686 (SMP w/2 CPU cores)
Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages hplip depends on:
ii  adduser                    3.110         add and remove users and groups
ii  coreutils                  6.10-6        The GNU core utilities
ii  cups                       1.3.8-1lenny2 Common UNIX Printing System(tm) - 
ii  hplip-data                 2.8.6.b-3     HP Linux Printing and Imaging - da
ii  libc6                      2.7-15        GNU C Library: Shared libraries
ii  libcups2                   1.3.8-1lenny2 Common UNIX Printing System(tm) - 
ii  libdbus-1-3                1.2.1-4       simple interprocess messaging syst
ii  libsnmp15                  5.4.1~dfsg-10 SNMP (Simple Network Management Pr
ii  libssl0.9.8                0.9.8g-13     SSL shared libraries
ii  libusb-0.1-4               2:0.1.12-13   userspace USB programming library
ii  lsb-base                   3.2-20        Linux Standard Base 3.2 init scrip
ii  python                     2.5.2-2       An interactive high-level object-o
ii  python-dbus                0.83.0-1      simple interprocess messaging syst
ii  python-imaging             1.1.6-3       Python Imaging Library
ii  python-support             0.8.6         automated rebuilding support for P

Versions of packages hplip recommends:
ii  cups-client                1.3.8-1lenny2 Common UNIX Printing System(tm) - 
ii  hpijs                      2.8.6.b-3     HP Linux Printing and Imaging - gs
ii  hplip-gui                  2.8.6.b-3     HP Linux Printing and Imaging - GU

Versions of packages hplip suggests:
ii  hplip-doc                2.8.6.b-3       HP Linux Printing and Imaging - do
pn  kdeprint | gtklp | xpp   <none>          (no description available)
ii  openprinting-ppds        20080211-2+nmu1 OpenPrinting printer support - Pos

-- no debconf information

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