[Reportbug-maint] Bug#755495: Bug#661563: Direct the user towards Debian upport

[Sandro Tosi]

Hello Tomas,
thanks once again to work on reportbug!

On Thu, Sep 11, 2014 at 4:54 PM, Tomas Pospisek <tpo at sourcepole.ch> wrote:
> Hello everybody,
>
> as discussed in [1] and ack'ed in [2] by Paul Wise those people that
> actually "maintain" the "general" package, i.e. some of the subscribers of
> the debian-www mailing list, do in general *not* want users to fill reports
> against the "general" package and instead contact Debian support.
>
> The attached patch implements this.

ehm, it seems you missed the attach? :)

>
> The differences to the patch provided by Jonathan Nieder in the original bug
> report are:
>
> 1. the users are directed to the Debian Support page, that lists a couple
>    of different options to get Debian support
> 2. it's a simple info string displayed and not a prompt, so it's not
>    necessary to apply the multiline-patch
>
> Also see bugs #734053 [3] and #755495 [4] that are related to this bug.

I'm afraid i'm probably reply as done for 'base'
(https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=761206#10) I don't
like to remove a pseudopackage from reportbug (as skilled user can
still mail the BTS directly) but restrict its usage to specific modes,
and keep the pseudopkgs list in sync with BTS (ie, as soon as BTS
removes general, i'm more than happy to remove it from reportbug too)

Thanks,
-- 
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi