[Reportbug-maint] Bug#755495: Bug#661563: Direct the user towards Debian upport

[Tomas Pospisek]

Salve Sandro,

On Fri, 12 Sep 2014, Sandro Tosi wrote:

> Hello Tomas,
> thanks once again to work on reportbug!
>
> On Thu, Sep 11, 2014 at 4:54 PM, Tomas Pospisek <tpo at sourcepole.ch> wrote:
>> Hello everybody,
>>
>> as discussed in [1] and ack'ed in [2] by Paul Wise those people that
>> actually "maintain" the "general" package, i.e. some of the subscribers of
>> the debian-www mailing list, do in general *not* want users to fill reports
>> against the "general" package and instead contact Debian support.
>>
>> The attached patch implements this.
>
> ehm, it seems you missed the attach? :)

I'm sorry, here it comes attached.

>> The differences to the patch provided by Jonathan Nieder in the original bug
>> report are:
>>
>> 1. the users are directed to the Debian Support page, that lists a couple
>>    of different options to get Debian support
>> 2. it's a simple info string displayed and not a prompt, so it's not
>>    necessary to apply the multiline-patch
>>
>> Also see bugs #734053 [3] and #755495 [4] that are related to this bug.
>
> I'm afraid i'm probably reply as done for 'base'
> (https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=761206#10) I don't
> like to remove a pseudopackage from reportbug (as skilled user can
> still mail the BTS directly) but restrict its usage to specific modes,
> and keep the pseudopkgs list in sync with BTS (ie, as soon as BTS
> removes general, i'm more than happy to remove it from reportbug too)

As you've probably seen in #734053 [3] Don Armstrong is considering 
deprecating [5] the 'base' package.

Greets & thanks,
*t

[3] https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=734053
[5] https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=734053#55
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