[Reportbug-maint] Bug#803900: reportbug errors out with SOAP error

Wookey wookey at debian.org
Tue Nov 3 01:35:42 UTC 2015

Package: reportbug
Version: 6.4.4+deb7u1
Severity: normal

Running reportbug to file an ITP with WNPP causes it to fail unless it
is run with --no-query-bts. If you do use --no-query-bts then the
bugreport itself still contains the same error python traceback, but
at least a message does get sent.

Attached is the log from running
reportbug wnpp

Here is the message resulting from running
reportbug -d --no-query-bts wnpp 
(sent to myself with -d)
Package: wnpp
Severity: wishlist
Owner: Wookey <wookey at debian.org>

Querying Debian BTS for reports on wnpp (source)...
Traceback (most recent call last):
  File "/usr/bin/reportbug", line 2206, in <module>
  File "/usr/bin/reportbug", line 1080, in main
    return iface.user_interface()
  File "/usr/bin/reportbug", line 1702, in user_interface
  File "/usr/lib/pymodules/python2.7/reportbug/ui/text_ui.py", line 517, in handle_bts_query
    source=source, http_proxy=http_proxy, archived=archived)
  File "/usr/lib/pymodules/python2.7/reportbug/debbugs.py", line 1263, in get_reports
    stats = debianbts.get_status(bugs)
  File "/usr/lib/pymodules/python2.7/debianbts.py", line 161, in get_status
    reply = server.get_status(*nr)
  File "/usr/lib/pymodules/python2.7/SOAPpy/Client.py", line 470, in __call__
    return self.__r_call(*args, **kw)
  File "/usr/lib/pymodules/python2.7/SOAPpy/Client.py", line 492, in __r_call
    self.__hd, self.__ma)
  File "/usr/lib/pymodules/python2.7/SOAPpy/Client.py", line 363, in __call
    config = self.config)
  File "/usr/lib/pymodules/python2.7/SOAPpy/Client.py", line 252, in call
    raise HTTPError(code, msg)
SOAPpy.Errors.HTTPError: <HTTPError 500 Internal Server Error>
* Package name    : ros-catkin
  Version         : 0.6.15
  Upstream Author : Troy Straszheim
* URL             : http://www.ros.org/wiki/catkin
* License         : BSD-3-clause
  Programming Lang: Python, cmake
  Description     : Low-level build system macros and infrastructure for Robot OS

Catkin contains CMake macros that are useful in the development of
ROS-related systems. In ROS (Robot OS) Fuerte and later, many of the lower-level
libraries are being migrated to be CMake only.

-- Package-specific info:
** Environment settings:
DEBEMAIL="wookey at debian.org"
EMAIL="wookey at wookware.org"

-- System Information:
Debian Release: 7.9
  APT prefers oldstable-updates
  APT policy: (500, 'oldstable-updates'), (500, 'oldstable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt     
ii  python            2.7.3-4+deb7u1
ii  python-reportbug  6.4.4+deb7u1

reportbug recommends no packages.

Versions of packages reportbug suggests:
pn  claws-mail                                 <none>
pn  debconf-utils                              <none>
pn  debsums                                    <none>
pn  dlocate                                    <none>
ii  emacs23-bin-common                         23.4+1-4
ii  exim4                                      4.80-7+deb7u1.1
ii  exim4-daemon-heavy [mail-transport-agent]  4.80-7+deb7u1.1
ii  file                                       5.11-2+deb7u8
ii  gnupg                                      1.4.12-7+deb7u7
pn  python-gtk2                                <none>
pn  python-gtkspell                            <none>
pn  python-urwid                               <none>
pn  python-vte                                 <none>
pn  xdg-utils                                  <none>

Versions of packages python-reportbug depends on:
ii  apt     
ii  python            2.7.3-4+deb7u1
ii  python-debian     0.1.21
ii  python-debianbts  1.11
ii  python-support    1.0.15

python-reportbug suggests no packages.

-- no debconf information
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